239 help desk it support jobs found in Des Moines

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job...

Technical Support Analyst Req number: R6911 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary The selected candidate will develop and maintain complex IBM Cognos reports and Oracle PL/SQL queries, support a Loan Application and its interfaces, consult with business users, and must have banking or loan application experience. Job Description We are looking for a Technical Support Analyst for a full-time, fully...

Sex Offender Registry Specialist (Administrative Support Assistant 3) Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5195877) Apply ? Sex Offender Registry Specialist (Administrative Support Assistant 3) Salary $41,100.80 - $60,174.40 Annually Location Des Moines - 50313 - Polk County, IA Job Type Full-time Job Number 26-01785 Agency 595 Iowa Department of Public Safety Opening Date 01/12/2026 Closing Date 1/22/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Karin Hamilton (khamilto@dps.state.ia.us) To Apply Applicants are encouraged to attach a cover letter and resume within the NEOGOV application. Description Questions Job Description This is not a remote position. Hours are 8:00 a.m. to 4:30 p.m. Monday through Friday at DPS headquarters in Des Moines. The Iowa Department of Public Safety Division of Criminal Investigation is looking to fill aSex Offender Registry (SOR) Specialist...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CompuCom. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Tech Support II to join our team. The Tech Support II will provide highly skilled and advanced level of Technical Expertise via...

Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Seeking a Sales Support Administrator in the Des Moines Area! Apply Now!! Job Description Join a dynamic team where you will play a crucial role in supporting account managers and enhancing customer satisfaction. This position offers an excellent opportunity for growth within the company. Responsibilities Support three account managers with customer needs, and assist other account managers based on work volumes. Enter customer orders and quotes into the computer system and process Return Authorizations. Research and follow up on customer orders to ensure timely delivery. Make occasional phone calls to supplier partners, corporate office teams, and customers for back-office support. Obtain Proof of Deliveries from customers and ensure open order reports are current. Extensively use Microsoft Excel for order entry and reporting purposes. Assist in general clerical work such as email/phone correspondence and filing. Research products not currently in the sales...

Epic Beaker AP Support Analyst (Clinical Application Analyst) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -012026-104894 Date Posted: 01/05/2026 Shortcut: http://careers.eliassen.com/uziSsk Description Recommended Jobs Description: Our client, a leader in the healthcare field, is seeking an Epic Beaker AP Support Analyst to work 20 hours a week to provide specialized support for the Pathology department within their Epic Beaker Anatomic Pathology (AP) module. This role is ideal for an experienced analyst who can work independently, manage priorities, and collaborate effectively with pathology teams to ensure system functionality and meet evolving business needs. 100% Remote USA (Flexible hours- nights/weekends are OK) We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and...

Investigations Report Specialist (Administrative Support Assistant 3) Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5189777) Apply ? Investigations Report Specialist (Administrative Support Assistant 3) Salary $41,100.80 - $60,174.40 Annually Location Des Moines - 50321 - Polk County, IA Job Type Full-time Job Number 26-01731 Agency 595 Iowa Department of Public Safety Opening Date 01/08/2026 Closing Date 1/25/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Cheryl Heinzman (heinzman@dps.state.ia.us) To Apply Applicants are encouraged to attach a cover letter and resume within the NEOGOV application. Description Questions Job Description This is not a remote position. Hours are 8:00 a.m. to 4:30 p.m. Monday through Friday at DPS headquarters in Des Moines. Organization Background: The Iowa Department of Public Safety (DPS) is a statewide law enforcement agency committed to serving the...

Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers' needs, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Business Development Representative (BDR) Location: Remote or On-Site Compensation: Base + Commission (calls, meetings, qualified funnel) At Dynapar, we help engineers and OEMs keep critical equipment moving. We're looking for a driven, curious, and energetic Business Development Representative to generate new opportunities, build early-stage relationships, and strengthen our sales funnel. This is a non-field, office-based role focused on outbound engagement and supporting our sales team with qualified meetings and pipeline. What You'll Do Execute high-volume outbound outreach -calls, emails, and social-to generate Sales-Accepted Leads (SALs) and Sales-Qualified Leads (SQLs). Use ZoomInfo and research tools to identify target accounts and the right engineering, operations, or purchasing personas. Quickly understand customer applications and position Dynapar solutions with clarity and confidence. Conduct qualification calls, secure...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for the overall administration and oversight of sales support activities for the sales office. The individual could perform one or more of the following types of tasks in support of the sales process: new and renewal processing, product implementation, re-enrollment activities, vendor interaction, group set-up or cancellation, running reports, preparing meeting materials, developing proposals and benefit grids, research, problem resolution, and other administrative and account relationship activities. ESSENTIAL RESPONSIBILITIES Effective management of work flow: Ensuring efficient assignment and completion of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing process improvements; prioritizing volume to ensure deadlines are met; preparing and/or reviewing proposals for accuracy and reasonableness...

Eligibility Determinations Administrative Support Assistant 1 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5185938) Apply ? Eligibility Determinations Administrative Support Assistant 1 Salary $33,113.60 - $47,694.40 Annually Location Des Moines - 50310 - Polk County, IA Job Type Full-time Job Number 26-01641 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 01/05/2026 Closing Date 1/15/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Benefits Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations is seeking an Administrative Support Assistant 1 to join our team! New hires will start at the base salary of $15.92 hourly, $1,273.60...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. The IRT Manager serves as the business/process owner for Interactive Response Technology systems across SMPA oncology studies. This role leads the gathering of study User Requirements Specification and system configuration, User Acceptance Testing (UAT) and release, vendor governance, change control, and data integration/reconciliation. The manager ensures randomization, treatment assignment, and clinical-supply...

Education Program Consultant (Accreditation) Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5199530) Apply ? Education Program Consultant (Accreditation) Salary $66,726.40 - $103,147.20 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Job Number 26-01853 Agency 282 Iowa Department of Education Opening Date 01/14/2026 Closing Date 1/29/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact idoe.hr@iowa.gov Description Benefits Questions Job Description Iowa Department of Education's mission is ensuring all students experience a world-class education. To accomplish our mission, we need talented, passionate people working together to build an excellent education system that empowers all students to achieve their full potential. Your Responsibilities: Provide guidance and support to schools and providers related to federal and state programs, specifically accreditation...

Job Description Iowa Department of Education’s mission is ensuring all students experience a world-class education. To accomplish our mission, we need talented, passionate people working together to build an excellent education system that empowers all students to achieve their full potential. Your Responsibilities: Provide guidance and support to schools and providers related to federal and state programs, specifically accreditation compliance with Iowa Administrative Code Chapter 41. Provide technical assistance aligned to special education accreditation requirements. This includes, but is not limited to, annual special education desk audits and intensive on-site visits. Serve as a member of the team that will establish a process and standards for private special education providers to become accredited in the State of Iowa. Participate in comprehensive efforts of the Department, division and bureau, including Department, Division and Bureau meetings and...

Job Description The Program: Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor's and master's interns and graduates with a diverse set of skills and experiences to work in and across multiple teams within Customer Success Services organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. As part of the Oracle Customer Success Services team, you will be working with members of the international network of experts, and will contribute to global technology driven initiatives and innovation programs for continuous service improvements. Career Level - IC0 Intern Role for current Bachelor level students - Must be enrolled in a university prior to and post internship. Target Internship Duration: May-Aug 2026 or June-Sept 2026 Responsibilities What You'll Do:...

Become a part of our caring community and help us put health first The Staff Utilization Management Pharmacist (VSP/PT) is a clinical expert responsible for conducting medical necessity and comprehensive medication reviews for prescriptions requiring prior authorization. This role involves evaluating complex clinical scenarios and applying evidence-based criteria to ensure appropriate medication use. The pharmacist addresses moderately complex to complex issues that require critical thinking and in-depth analysis of variable factors. Location: Remote - United States Schedule: This is a VSP (Variable Service Provider) role. The hours will vary between 24-40 hours per week. The s hift for training will be 10:00AM-630PM ET. After training, a shift of either 11:00AM-730PM ET, 12:00PM-830PM, or 1:00PM-930PM will be assigned based on business need. Some weekend coverage may be required. Mandatory overtime during peak season. Job Description: The Staff...

Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless...

Senior Director, Data Science - Capital One Software (Remote) Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale. Team Description Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management -...