Openkyber
Doylestown, PA, USA
Position : ServiceNow Functional Consultant/Business Analyst Location : Philadelphia, Pennsylvania Job Summary: We are seeking a highly skilled and motivated ServiceNow non-ITSM Functional Consultant or Business Analyst. You will work closely with developers, architects, and customer stakeholders to implement robust ServiceNow solutions related to non-ITSM modules that streamline operations and enhance customer satisfaction. Key Responsibilities: Plan and drive of agenda for requirements workshop for non-ITSM ServiceNow modules like Strategic Portfolio Management (SPM) & Customer Service Management (CSM)...... Documentation of configuration requirements and user stories in Agile Development module of ServiceNow Review filled in data templates provided by Customer stakeholders, and guide the stakeholders on data collection Collaborate with ServiceNow Developers and QA Consultants to ensure that the development and testing is done in accordance with this...
