Full time
Marvin
Eagan, MN, USA
Job Overview: Infinity Replacement is our dedicated replacement window and door business where we bring Marvin’s legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying. At Infinity Replacement, we believe the customer experience should reflect the same excellence as the Marvin product and brand. Our Senior Training Specialist plays a critical role in achieving this by equipping our post-sales operations team—Customer Success Associates, Customer Success Managers, Product Coordinators, and other administrative roles—with the skills and knowledge to deliver exceptional service throughout the customer journey. Highlights of your role: Lead engaging training programs for new hires and existing team members across customer success and project coordination roles. Teach...


