Aston Carter
Eden Prairie, MN, USA
Job Title: Experienced Collections Specialist Job Description This role involves managing a portfolio of customer accounts primarily within the manufacturing and service sectors. Emphasizing relationship management, the role focuses on maintaining customer goodwill while minimizing receivables. The specialist will engage in a variety of customer interactions, primarily through phone and email, to ensure effective portfolio management and resolution of invoicing issues. Responsibilities Expedite the resolution of unpaid customer accounts to minimize receivables while maintaining customer goodwill. Coordinate the resolution of customer disputes with internal departments and customer contacts. Work directly with customers to analyze account history. Collaborate with various internal teams to analyze and resolve customer issues with a focus on root causes. Contact customers when new orders go on hold to resolve disputes and expedite payments....

