3 jobs found in Elkhorn

JOB REQUIREMENTS: Serve as a key customer contact, taking orders over the phone and verifying web orders received via email Accurately enter customer orders and updates into our system, ensuring all information is complete and correct Learn our order management system to handle the full life cycle of an order from entry to delivery Communicate with customers and internal team members to ensure timely, accurate fulfillment Use Microsoft Office programs for communication, tracking, and reporting Assist with general office duties and support daily operations Cross-train in picking, packing, and shipping processes to help the team as needed \ *\ ** OTHER EXPERIENCE AND QUALIFICATIONS: A strong communicator who enjoys helping customers and solving problems Quick to learn new systems and processes Proficient with Microsoft Office and comfortable working with data and details Personable, dependable, and comfortable in a small, team-oriented environment Adaptable and willing to pitch in...

JOB REQUIREMENTS: - Operate CNC machines, including tooling setup, insert changes, offsets, and deburring of finished parts - Manufacture components according to engineering prints, specifications, and GD&T requirements - Perform quality assurance inspections using precision measurement tools to confirm part compliance - Accurately document quality data and production metrics for reporting and improvement purposes - Support preventive maintenance through routine machine checks and communication with maintenance staff - Review production schedules, prioritize tasks, and prepare equipment and materials for daily operations - Perform light corrective maintenance on CNC machines as needed - Safely handle and move materials, including heavy components, using overhead cranes and hoists - Maintain a clean, organized, and safe work environment in compliance with company policies - Participate in process improvement initiatives, including fixturing and tooling development \ *\ **...

Position Summary We are seeking a detail-oriented and customer-focused Customer Service Representative to join our team in Elkhorn, WI. This role is responsible for managing customer inquiries, processing orders, and ensuring a seamless experience from order entry to delivery. Candidates with experience in manufacturing or construction industries are highly preferred. Key Responsibilities Serve as the primary point of contact for customers via phone and email. Process and manage customer orders accurately and efficiently. Provide timely updates on order status, shipping, and delivery schedules. Resolve customer issues and complaints with professionalism and urgency. Collaborate with internal teams (sales, production, logistics) to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions in the CRM system. Prepare quotes and assist with pricing inquiries as needed. Support continuous...