Randstad Technologies
Englewood, CO
We are seeking a structured, detail-oriented Customer Relations Specialist to join our team. In this role, you will be the bridge between our brand and our customers, handling everything from sales inquiries and promotions to installations and issue resolution. If you thrive in a role with clear guidelines, well-defined technical procedures, and a focus on compliance and consumer law, this is the perfect fit. Key Responsibilities Customer Support: Manage inquiries regarding sales, promotions, installations, and general communications. Issue Resolution: Fairly and effectively resolve customer claims and complaints in strict accordance with consumer protection laws. Proactive Engagement: Develop and implement organization-wide initiatives to educate and inform our customer base. Continuous Improvement: Analyze customer survey data to design and execute actionable improvement plans. Qualifications & Skills Experience: Minimum of 2+ years of...

