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5 help desk it support jobs found in Englewood, CO

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Englewood help desk it support Colorado
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Help Desk & IT Support  (5) Product Management & Development  (1) Management  (1)
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United States  (5)
CS
Manager of Customer Service and Technical Support - Payments
CSG Englewood, CO, USA
Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are seeking a seasoned Manager of Customer Service and Technical Support - Payments to lead our frontline support organization-including customer service, integration support, and technical troubleshooting-within a fast-growing payment processing environment. This leader will oversee call center operations, guide technical support specialists, and partner cross-functionally to drive exceptional merchant and partner experiences. The ideal candidate will combine strategic vision with operational expertise, leveraging technology and data to transform the support experience. We are looking for a Manager, Customer Service and Technical Support - Payments who will: Lead and scale a high-performing customer service call center, ensuring fast, accurate, and empathetic support for merchants, partners, and ISVs. Own CSAT, NPS, AHT, FCR,...

Dec 27, 2025
CS
Integration and Technical Support Specialist - Payments
CSG Englewood, CO, USA
Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. The purpose of our Integration and Technical Support Specialist is to provide superior technical and customer service support to our external customers such as Merchants, Resellers, and ISO's and well as our internal customers such as coworkers and managers. We are looking for an Integration and Technical Support Specialist who will: Provide superior technical support to our external customers such as merchants, resellers, and independent sales organizations (ISOs) as well as our internal customers such as coworkers and managers Follow quality standards provided by supervisors Adhere to SLAs provided for email, trouble tickets, and follow up standards Create, document, and complete trouble tickets and follow-up within defined SLAs/KPIs or other metrics Gain a high-level knowledge of the products and services CSG Forte...

Dec 22, 2025
Lensa
Contract
 
IT Support Technician I
Lensa Englewood, CO, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Belcan. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. IT Support Technician I Job Number: 361720 Category: Help Desk / Support Description: Job Title: IT Support Technician I Pay Rate: $25.10/hr Location: Englewood, CO ZIP Code: 80112 Job Type: 12-month Contract Start Date: Right Away Keywords: #Engineering #ITSupportTechnician As an IT Support Technician I, you will be using your skills and expertise provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting,...

Dec 16, 2025
Bayer
Call Triage Support and Dispatch Assoc
Bayer Englewood, CO, USA
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Call Triage Support and Dispatch Assoc Call Triage Support and Dispatch Associate - Remote PURPOSE: This is an AFTER-HOURs role. Shift is 10:30pm-7am EST - Sunday through Thursday. Also, due to after-hours, it can be REMOTE. Candidate can reside in any of the US states. This position sits under our Bayer Radiology Customer Response Squad and is responsible for qualifying or "triaging" initial customer...

Dec 15, 2025
EE
Customer Support & Product Specialist
Express Employment Professionals Englewood, CO, USA
Job Title: Customer Support & Product Specialist Location: Englewood, CO 80112 Pay: $29--$31/hr DOE Position type: Full-time, Evaluation Hire Schedule/Hours: Monday--Friday, 8am--5pm Benefits: While contracted with Express, you will be offered Medical, Dental, Vision, Sick Pay & Disability Express Employment Professionals of Centennial and Castle Rock is hiring a Technical Customer Support & Product Specialist for a technology-focused organization. This role supports customers with software, product functionality, troubleshooting, onboarding, and system navigation. The ideal candidate is highly technical, patient, and able to explain complex concepts in a clear, user-friendly way. Job Highlights: Respond to customer inquiries by phone, email, and video. Assist users with product functionality, system access, configuration, and best practices. Troubleshoot software, hardware, and network-related issues using diagnostic...

Dec 14, 2025
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