Randstad Technologies
Framingham, MA
Are you a digital native who loves solving problems and creating positive online experiences? This is your opportunity to serve as the voice of a leading brand across Facebook, Twitter, Instagram, and TikTok. As a Remote Social Media Customer Support Specialist, you won’t just answer questions—you will architect meaningful interactions that foster community and drive brand loyalty. Why You’ll Love This Opportunity Shift Flexibility: Take control of your day by choosing the schedule that fits your life: 9 AM–5 PM or 10 AM–6 PM EST. salary: $20 - $21.93 per hour shift: First work hours: 9 AM - 5 PM education: High School Responsibilities Duties and Responsibilities: • Respond accurately, promptly and effectively to all forms of customer communication, including phones, letters, Internet e-mails, chat, social media referrals. • Resolve difficult and sensitive customer issues in an objective and timely manner, using problem solving and negotiation skills. •...

