43 lead retail customer service associate jobs found in Frankfort

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for UMB Bank. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. As the Operations Manager II within Operational Risk team , you will collaborate across all business lines within UMB, to execute the overall strategy and direction of risk mitigation activities for Enterprise Bank Operations while delivering high level service to internal and external customers. Effective collaboration and communication with business partners, managers, and co-workers will ensure successful execution. This role is hybrid (Mon through Thu on-site / Fri remote)...

Job Description Oracle Health has an exciting opportunity for an Engagement Management Consulting Practice Director to join our team! This position is responsible for leading a practice engagement management team to include program managers, project managers, Oracle Health integration architects and partner implementation responsibilities. Description As an Engagement Management Practice Director leader, you will be responsible for business operations, revenue attainment, customer critical issues, and ensuring teams are delivering to standard best practices across engagement management for Oracle Health implementations. These teams are accountable for projects across a customer's roadmap. This encapsulates customer satisfaction, project leadership, resource planning, financial and risk management as well as project issues. Career Level - M4 Responsibilities Responsibilities include: Accountable for operational/financial metrics Supporting close...

Service Desk Analyst Req number: R6876 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Bilingual Service Desk Analyst to provide Level 1 bilingual...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Become a part of our caring community and help us put health first Become a part of our caring community Humana is advancing its enterprise personalization strategy to deliver timely, relevant, and empathetic experiences across the member journey. As the Lead Product Manager for NBA Decisioning, within the Marketing Organization you will own the strategy, design, and governance of our Next Best Action capability-enabling real-time decisioning across channels, lines of business, and customer touchpoints to deliver key marketing objectives. Success in this role means transforming NBA into a mature technical capability that delivers measurable impact across Humana's member experience. You'll lead adoption across teams and channels, define how decisioning logic is structured to enable personalized, real-time decisioning that improves engagement, conversion, and health outcomes. Your work will enable scalable integration with enterprise platforms and data sources and provide...

Become a part of our caring community and help us put health first Job Title: CenterWell Senior Associate, Digital Department: CenterWell Digital Marketing Location: Remote Reporting To: Associate Director, CenterWell Digital Marketing Become a part of our caring community and help us put health first. At CenterWell, we're transforming healthcare by delivering integrated, personalized experiences that put patients at the center of care. As a leading provider of senior-focused primary care, home health services, and pharmacy solutions-including specialty, mail order, and retail, we're committed to whole-person wellness: physical, emotional, and social. We're seeking a strategic digital marketing associate to help elevate CenterWell's digital presence and connect more seniors with personalized care. As Senior Associate, Digital you'll own and execute digital strategies across key owned channels-website, email, SMS, and organic social-to drive awareness, engagement,...

Become a part of our caring community and help us put health first We are seeking a seasoned Lead Software Engineer to architect and deliver the foundational services that enable real time recommendations to become dependable, auditable, and scalable outcomes. In this position, you will own the design and implementation of the State Machine (managing authoritative state and legal transitions) and Transactional Outbox (ensuring exactly-once intent emission for downstream consumers). Your solutions must be robust, traceable, and maintain high performance under significant concurrency and latency demands. This role is hands-on, combining technical leadership with active engineering: you will architect systems, set technical standards, mentor peers, and collaborate closely across platform, data, and product teams. Key Responsibilities State Machine Architecture Define execution lifecycles and business states, implementing strict legal transition guards....

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Supervising Associate - Energy Marketing (Oil & Gas and Chemicals; Power & Utilities) The opportunity Join the Industrials & Energy (I&E) BMC team to help position our brand and solutions across Oil & Gas & Chemicals (O&G&C) and Power & Utilities (P&U). You will bring account-based marketing (ABM) expertise and a scrappy, "do more with less" approach to plan and execute large-scale activations and orchestrate multi-channel strategies that deepen relationships with priority buyers and accelerate pipeline influence. Your work will align to sector narratives - e.g., improving profitability across the molecular value chain in O&G&C and supporting utilities in...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Bilingual (French/English) Service Desk Analyst Req number: R6935 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Bilingual Service Desk Analyst to...

Become a part of our caring community and help us put health first We are seeking a Lead Automation Engineer to establish and guide a sophisticated quality and test automation function for a large-scale, real-time decisioning platform. This platform delivers personalized recommendations and actions across digital, call-center, and marketing channels through a combination of stateful logic, business rules, and machine learning. This position extends beyond conventional test automation. You will spearhead the adoption of AI-driven and agentic automation methods to validate intricate decision logic, broaden coverage for edge cases, and enhance system confidence where accuracy, explainability, and reliability are essential. Key Responsibilities Automation Strategy & Architecture Develop and own the comprehensive automation strategy for a distributed, real-time decisioning platform, including: API and service-level validation Stateful workflow and...

Become a part of our caring community and help us put health first We are seeking a Lead Machine Learning Engineer to architect, develop, and manage machine learning systems that enable real-time, personalized decision-making across digital and assisted channels. These platforms leverage predictive modeling, optimization algorithms, and contextual data to identify the most relevant next action for each individual-at scale, with minimal latency, and with a strong emphasis on reliability and explainability. This position centers on production machine learning engineering. You will lead the creation of ML pipelines, online inference services, and decision-time scoring logic, utilizing AI-assisted and agentic solutions to enhance development velocity, model quality, and operational effectiveness. Key Responsibilities ML System Design & Architecture Design and manage end-to-end machine learning systems, including: Feature engineering and reuse strategies...

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Become a part of our caring community and help us put health first Come join our IT Strategy team! We design and activate strategies to address healthcare opportunities and challenges with technology-enabled solutions. As a Principal in our team, you'll enable Humana leaders as they leverage modern technology to deliver health care and insurance for patients and members. Our team operates at the evolving and mission-driven intersection of strategy, technology, and healthcare. This role offers you the chance to help lead and grow as we transform the technology of healthcare. Primary responsibilities Create a clear strategy for IT, and harmonize that IT strategy with enterprise and business strategy in a dynamic, fast-paced environment Deliver executive-level presentations that frame data-based challenges, opportunities, and the strategic roadmaps to deliver outcomes Activate IT strategies by engaging business and tech leaders, handing off execution to...

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. IFG is a subsidiary of Humana The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable...

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. IFG is a subsidiary of Humana The Senior Organization Effectiveness Professional optimizes the effectiveness of a company, business unit, or team. Analyze the internal structure of the organization and create strategies to maximize employee work output and effectively utilize employee skills. The Senior Organization Effectiveness Professional work assignments involve moderately complex to complex...

Talent Community- Senior Niagara & Distech Engineer Job ID 255733 Posted 12-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Remote - US - Remote - US - United States of America CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (https://careers.cbre.com/en_US/careers) page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE. Senior Niagara & Distech Engineer - Talent Community - Remote PLEASE NOTE: *This is a travel heavy role that...

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: This job will be responsible for helping patients to navigate and access medical care, community services/resources and develop healthy behaviors. The incumbent will act as a caring neighbor to help patients address the social, medical, and community problems that lead to poor health (social determinants of health). Will collaborate with medical providers to help patients deal with the 'real life' issues that keep them from staying healthy, help with tasks of getting medical care, and work on health goals by doing things like planning healthy meals and finding time to exercise. As a priority, interactions will promote, maintain, and improve the health of patients and their families. Provide social support, advocate for individuals and community health needs. Community outreach including home visits will be required. ESSENTIAL RESPONSIBILITIES Meet patients in a clinic or hospital and...

As the Operations Manager II within Operational Risk team *, * you will collaborate across all business lines within UMB, to execute the overall strategy and direction of risk mitigation activities for Enterprise Bank Operations while delivering high level service to internal and external customers. Effective collaboration and communication with business partners, managers, and co-workers will ensure successful execution. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City, MO or Dubuque, IA metropolitan areas and open to qualified remote candidates outside of the Kansas City and Dubuque areas but only within the US. How you'll spend your time: Own and actively monitor expenses, consistently striving to operate at or below current budget levels. Obtain and develop material knowledge of area functions that allows for informed and deliberate decision-making. Monitor and ensure the creation, maintenance and...

Become a part of our caring community and help us put health first Why Join Enterprise Observability Engineering? The Enterprise Observability Engineering team is a high-impact, high-autonomy group focused on building intelligent, scalable, and resilient observability solutions. We foster a culture of innovation, agility, and ownership-empowering engineers to solve complex problems, drive strategic initiatives, and shape the future of how we monitor and operate distributed systems. If you're passionate about building tools engineers love, solving unscoped challenges, and leading with technical excellence-this is the team for you. About the Role We're looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open telemetry, log ingestion, and event correlation across distributed systems. While familiarity with platforms like Splunk or Dynatrace is a plus, we value platform-agnostic...

Become a part of our caring community and help us put health first The Principal Product Manager Conceives of, develops, delivers, and manages products for customer use. The Principal Product Manager provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. A high-performing, independent role dedicated to tackling cross-team, cross-functional technology and analytics problems in with a focus on innovation, action, and speed-to-market. Primary focus will be on ensuring complete and accurate diagnosis and follow up for our members. This role will work with 2-5 developers within our team on high-profile projects. Responsibilities will include partnering with the business, gathering requirements, developing project plan including resource needs, supervising project execution, hands-on development and analysis as appropriate, customer feedback loop, executive presentation. Critical skills include independent project...

Member Relations Sr Associate, Concierge - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. Its concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team instantly, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are...

Become a part of our caring community and help us put health first The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. Discover how your passion can make a difference at Humana. Apply today and embark on your career journey with a company recognized as one of the Best Places to Work and named among Forbes America's Best Employers for Tech Workers. Role Overview We are seeking a Principal Solutions Architect to serve as the chief architect for our enterprise Next Best Action (NBA) platform. This position is responsible for defining and/or overseeing the end-to-end architecture, from domain modeling and data ingestion to decisioning, orchestration, and omnichannel activation. The role provides technical...