2 help desk it support jobs found in Grand Rapids

FedEx Freight Operations Part Time Regular 5454 52nd Street SE, Grand Rapids, Michigan, US, 49512 RC1166 Starting Rate of Pay: $19.23 /hour Shift Times: 1700-2200 POSITION OVERVIEW : Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center. ESSENTIAL FUNCTIONS : Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages Verify and complete required documentation and reports Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales Enter freight...