13 help desk it support jobs found in Hartford

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Next Gen Web Solutions is a small SaaS company serving the higher education market, recently acquired by Nelnet. We build products used by hundreds of institutions - scholarship management, online forms and workflow, FAFSA...

Desktop Support Specialist Req number: R7644 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior Desktop Support Specialist, you will provide premier desktop support using Microsoft Entra ID, Intune and Autopilot. You will troubleshoot technical issues as well as mentor other support specialists. Job Description The Senior Desktop Support Specialist is a critical role within our IT department, responsible for...

FOR IMMEDIATE DETAILS about this position, please feel free to contact ANY of US and REFERENCE the JOB#: Recruiting Contacts: Kiana Arevalo (469) 325-3712 or (949) 991-8285 // KArevalo@calance.com Sumit Kumar (469) 935-4505 // Sumit.Kumar@calance.com Michell Casey (800) 732-4680 x715 // MCasey@calance.com ======================================================= - - We will NOT accept 3rd Party (C2C) Contractors - - ======================================================= JOB DETAILS: Position: Help Desk Analyst (Level I) JOB REF#: 44476 - 65620 Duration: 12+ Months (On-going Contract) Location: ONSITE - Middletown, CT 06457 Pay Rate: $27.00 (W2 only) or $30.00 (INCORPORATED), (Not accepting 1099 or C2C) This is role 100% ONSITE (LOCAL CANDIDATES ONLY) HOURS: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM Help Desk Technician Consultant to provide Level 1 technical support via telephone and remote assistance for basic computer issues. The consultant...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We are seeking a highly professional Support Agent I to join our Customer Support team. Your primary responsibility will be to enhance the customer experience by ensuring optimal use of our products. When challenges arise, you will deliver solutions that not only resolve issues but...

Position Description & Qualifications Serco is seeking a highly skilled and motivated Experienced DevSecOps Engineer to join our team - (100% Remote). This role is critical in integrating security practices within the DevOps process, ensuring that security is embedded throughout the software development lifecycle. The ideal candidate will have a strong background in cloud infrastructure, automation, CI/CD pipelines, and security best practices. In this role you will: Design, implement, and maintain secure CI/CD pipelines. Integrate security tools and practices into development and deployment workflows (e.g., SAST, DAST, container scanning). Collaborate with development, operations, and security teams to ensure secure software delivery. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. Monitor systems for security vulnerabilities and respond to incidents....

The State of Connecticut, Department of Administrative Services ( DAS ), Bureau of Information Technology Solutions (BITS), is currently accepting applications for an Information Technology Analyst 1 position in the Agency Success unit. WHAT WE CAN OFFER YOU Visit our State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. POSITION HIGHLIGHTS Monday - Friday Full time, 40 hours per week First shift, (8:00 AM - 5:00 PM with a 1-hour lunch) Location: 55 Farmington Avenue, Hartford, CT This hybrid position is eligible to apply for telework in accordance with the Telework Policy. The Policy can be found HERE. Career progression pathway within the State of Connecticut, with four connected steps labeled ‘Information Technology Analyst Trainee,’ followed by ‘Information Technology Analyst 1,’ then ‘Information Technology Analyst 2,' and ending...

Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...

The State of Connecticut , Department of Administrative Services ( DAS ), Bureau of Information Technology Solutions (BITS), is currently accepting applications for the position of Information Technology Technician in support of the Department of Children and Families ( DCF ) within our Central Office. POSITION HIGHLIGHTS: SCHEDULE: Full-Time (40 Hours), First Shift, Hybrid work environment (combination of on-site and remote work) LOCATION: 505 Hudson Street, Hartford, CT Please note: The incumbent(s) will be required to travel and support projects in regional offices as needed. At the current time, these positions are hybrid position with some days going into the office and the other days working remotely. WHAT WE CAN OFFER YOU: Our State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. THE ROLE: We are seeking a highly motivated...

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary We are seeking a proactive and analytical Project Analyst to support program-level planning, reporting, and governance across the Project Delivery organization. This role operates at the program management level, enabling effective oversight of a portfolio of projects through structured reporting, financial controls, and cross-functional coordination. The ideal candidate excels in synthesizing information...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Role Overview: You will be responsible for a broad range of technology transactions and operational issues, and for counseling business and sales units on a variety of issues within the North America...

Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). Job Description We are looking for a bilingual customer...

Bilingual (Spanish/English) Service Desk Analyst Req number: R7643 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Service Desk Analyst Req number: R7601 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Service Desk Analyst to provide Level 1 technical support to both users in an...