Full time
Ann Taylor
Hingham, MA, USA
About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good. Voice of the Customer (VoC) Analyst About the role The Voice of the Customer (VoC) Analyst will be instrumental in understanding and improving customer experience across our KnitWell Group (KWG) portfolio of brands and channels (stores, contact center, and e-commerce). This role involves collecting,...


