Oracle
Honolulu, HI
Job Description Responsible for designing, developing, and maintaining user assistance and training documentation for Oracle applications. Collaborate with multiple internal stakeholders to design our next generation of user assistance technology and implementing new embedded help delivery mechanisms that improve how technical information is delivered to our customers. Work with development teams to implement code for new user assistance mechanisms. Design and develop high-quality training content for data center systems, including mechanical (CRAHs, chillers), electrical (UPS, generators), and controls systems (BAS, BMS, protocols like BACnet and Modbus). Create learning assets such as eLearning modules, instructor-led training guides, job aids, assessments, animations, and simulations tailored to data center operations and technician training. Collaborate with SMEs and engineering teams to gather technical input and ensure accuracy, clarity, and relevance of content....
