2 contract manager jobs found in Hopewell

Your Purpose: We’re looking for an experienced and data-driven Head of Customer Success (US) to lead our regional CS function, with a strong focus on driving efficiency and excellence in B2B onboarding. This leader will own the strategy, execution, and continuous improvement of how we onboard, support, and retain our US customers, ensuring every interaction delivers measurable impact and long-term value. You’ll work cross-functionally with Operations, Product, Marketing, and Sales to simplify the customer journey, accelerate time-to-value, and design scalable onboarding frameworks that combine automation, human touch, and strong commercial outcomes. Your team: You will join our Customer Success team, a passionate group committed to providing the best service to our customers, and reporting to the VP Customer Success. What you will do: Lead the US Customer Success organization, including Onboarding, Retention, and Support teams, ensuring alignment with global...

Job Description: ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life. You can become a part of a fast-paced, exciting, and fun work environment, all from the comfort of your own home - ICUC is a fully remote company and has been since day one back in 2002! Our mission is to remind the world that there are humans behind brands. That does not only apply to our clients and social media communities but, first and foremost, to the workplace. Our culture is built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements. We believe in supporting a progressive culture that allows you to feel at home, enjoy equal opportunities, and grow with us. At ICUC we achieve things together, as a team. If you're into social media, love writing, and know how...