1 hospital jobs found in Hopewell

Your Purpose: We’re looking for an experienced and data-driven Head of Customer Success (US) to lead our regional CS function, with a strong focus on driving efficiency and excellence in B2B onboarding. This leader will own the strategy, execution, and continuous improvement of how we onboard, support, and retain our US customers, ensuring every interaction delivers measurable impact and long-term value. You’ll work cross-functionally with Operations, Product, Marketing, and Sales to simplify the customer journey, accelerate time-to-value, and design scalable onboarding frameworks that combine automation, human touch, and strong commercial outcomes. Your team: You will join our Customer Success team, a passionate group committed to providing the best service to our customers, and reporting to the VP Customer Success. What you will do: Lead the US Customer Success organization, including Onboarding, Retention, and Support teams, ensuring alignment with global...