7 technical support jobs found in Houston

Description Support Contact Center technologies. Develop and support telephony-related applications. Contact data management and call handling capabilities. Design, develop and implement contact center-centric AI capabilities to improve CX/UX and operational metrics. Manage and deploy external vendor AI services (Google, Twilio, etc.) Design and implement AI and NLP in agent solutions to increase overall productivity. Working knowledge of Speech-to-Text capabilities, including Generative AI technologies like Open AI. Support agent workflow. Lead projects or sub-projects of highly technical complexity. Perform system analysis, design, coding, testing, quality assurance review, debugging, and documentation. Understanding of Service Oriented Architecture, RestAPI and micro-services. Proficient in fault isolation, platform health, monitoring and alerting applications. Coach or mentor new engineers and the team. Be a lead member of an Agile delivery team....

About Exponent: Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients’ most profoundly unique, unprecedented, and urgent challenges. We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability. Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you’ll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights....

About Exponent Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients’ most profoundly unique, unprecedented, and urgent challenges. We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability. Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you’ll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we...

Hello There, My name is Himanshu Sharma , and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Senior Enterprise Data Architect with our esteemed client. If you are interested then please share your updated resume at Himanshu01@kanakits.com Job Description Position : Senior Enterprise Data Architect Location : Houston, TX Onsite (4 days a week onsite) Need local Candidate Duration : Long term contract Job Summary We are seeking a Senior Enterprise Data Architect to join our team on a contract basis. This role is pivotal in setting and modernizing technology for data and analytics, developing enterprise-wide logical data models, and creating incremental value through data products and evolving data solutions. The ideal candidate will have a strong background in IT, with 6-12 years of experience, and will be responsible for driving the data architecture vision and strategy to support...

Pariveda is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients to imagine and do more, whether it’s making next quarter’s goals or navigating the future. From ideas to impact, we help clients get better at what they do to improve people and profits. Learn more about our mission and culture as well as our recruitment process and interview prep. If you are looking for a place where you’ll be challenged to learn, grow, and truly make an impact, we invite you to explore opportunities with our team in Houston. We are looking for lead software developers to design, develop, and deliver enterprise-level applications. You will have an opportunity to expand your knowledge of full software development life cycle, gain direct client exposure, and grow junior team members. Pariveda is not your average professional services firm. Our...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for IBM. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk Your Role And Responsibilities As a Developer at IBM, you’ll get to work on the systems...

Pariveda is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients to imagine and do more, whether it’s making next quarter’s goals or navigating the future. From ideas to impact, we help clients get better at what they do to improve people and profits. Learn more about our mission and culture as well as our recruitment process and interview prep. Pariveda is not your average professional services firm. Looking to join a team in Houston where you will be challenged and encouraged to grow your career in a supportive, purpose-driven environment? Explore a career with Pariveda, an employee-owned professional services firm that provides strategy and technology services—from idea to impact. We have been named by Glassdoor as a Best Place to Work seven times since 2017 and are currently looking for motivated individuals who are...