1 client services consultant jobs found in Independence, IA

Pries Enterprises is looking for a customer service representative to join our team in Independence. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: Organize orders and prioritize requests Quote new orders or production runs and facilitate price communication. Coordinate product returns and customer complaints with quality department Follow order status from PO through delivery Set up ship dates; use order volume to help minimize shipping expenses by coordinating loads, and multiple customers per load. Navigate Epics, Quote module, order entry, status, customer data and parts Basic understanding of drawings and Pries die prints. Professional communication via phone and email Requirements: 1-2 years proven experience in supporting...