Contract
Aston Carter
Indianapolis, IN, USA
Job Title: Customer Service Representative II Job Description If you are looking for a company where you can advance healthcare and make a difference in people's lives with your bold ideas and unique point of view, consider working as an Investigator Support Coordinator. The role involves communication and support for investigative sites, managing telephone contact, and resolving accession holds by collaborating with project management and data revision personnel. Responsibilities Notify investigator sites, sponsors, and affiliates of laboratory results, sponsor-determined flags, and test cancellations as defined in the Statement of Work. Monitor, track, and resolve accession holds, informing project managers of any delays. Update the database with appropriate information and inform personnel of additional testing needs. Support sites and sponsors with project-related questions via phone and email. Adhere effectively and timely to management communications,...


