Full time
Pearson Education Services
Indianapolis, IN, USA
Education, Skills and Knowledge Required Bachelor’s degree. Excellent internal and external customer service skills. Excellent communication interpersonal skills (including phone skills for distributed projects and customer/program team meetings). Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation. Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations. Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc), and ability to handle...


