86 call quality professional jobs found in Indianapolis

Become a part of our caring community and help us put health first The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members and caregivers towards appropriate resources. Facilitate interactions with those resources by directly connecting the member and caregivers to close gaps in care within the community. The Care Manager, Telephonic Behavioral Health 2 is a Licensed, Masters level, Social Worker who functions as a Support Social Services associate (Support SS) in our Special Needs Plan (SNP) program and serves as part of an interdisciplinary care team member working with other disciplines, such as nurse care managers, dieticians, behavioral health, and pharmacists to help promote and support member health and well-being. This role requires the use of structured assessments along with critical thinking skills to determine...

Job Summary: The Senior Manager, Clinical Technical Operations within Clinical Operations is responsible for supporting the implementation, integration, and optimization of technical systems and processes that support the planning, execution, and oversight of clinical trials. This role bridges the gap between clinical operations and technical functions, ensuring that digital tools, platforms, and data systems are effectively leveraged to drive operational efficiency, compliance, and data integrity. The Senior Manager will collaborate cross-functionally with Clinical, Data Management, IT, Quality, and external vendors to support system implementation, process automation, and continuous improvement initiatives. This role also includes oversight of technical service providers and may involve line management responsibilities. Key Responsibilities: Technical Systems Oversight - Support the implementation, configuration, and maintenance of clinical operations systems...

Job Summary: The Director of Patient Experience Data and Clinical Outcome Assessments (PED&COA) leads the strategic integration of patient-centered outcomes into assigned global assets and programs. This role encompasses early development, regulatory submissions, post-marketing studies, and life-cycle management, ensuring patient perspectives are embedded throughout the drug development process. As a key member of the Global Integrated Evidence & Innovation team, the Director (PED&COA) will develop and execute a scientifically rigorous, patient-focused global strategy for Patient-Centered Outcomes Research (PCOR). This role ensures alignment with FDA guidance on patient-focused drug development (PFDD), regulatory expectations, and health technology assessment (HTA) requirements, while advancing Otsuka's commitment to create innovative, high-quality products for better health worldwide. Job Description: Patient-Centered Outcomes Research (PCOR):...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to provide clients with a unique business perspective on how SAP technology can enhance their operations. By leveraging EY's expertise in SAP, Supply Chain, FICO, BPC, Data & Analytics, Customer Solutions, Technology & Architecture, and SuccessFactors, we assist clients in enhancing performance and increasing productivity. The opportunity EY's Agile Business Transformation approach, enabled by SAP technologies, helps organizations navigate the demands of the digital era with confidence. Our method goes beyond implementing systems-we take a holistic, business-first view that connects strategy, customer value, user experience, processes and technology. By integrating these elements, we help...

Position Summary The Associate Director of MSAT (Manufacturing Science & Technology) - Analytical Sciences will serve as a scientific and technical leader supporting tech transfer, and commercial manufacturing of biologic drug substances and drug products. This role oversees analytical lifecycle management, method qualification/validation, comparability, control strategy implementation, and investigations. The ideal candidate brings deep expertise in biologics analytics, strong cross-functional leadership, and experience working with external contract manufacturing companies. Key Responsibilities Lead the analytical sciences function within MSAT to ensure robust support for commercial manufacturing of biologics (e.g., mAbs, fusion proteins). Drive analytical control strategy, specification setting, and lifecycle management in alignment with QbD principles. Oversee method performance monitoring and trending, analytical capability assessments, and...

***This role can be located anywhere in the Eastern Time Zone.*** Responsible for coordination and guidance of store construction projects, based on the priorities and needs of the company. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties: Assists with construction projects for JD North America. Partners with Project Managers on construction details as needed. Assists with special projects internally, including vendor cooperation, cost analysis, scheduling and completion. Coordinates with outside vendors for all owner supplied items. Reviews all construction items on proposals and initiates workflows for vendors in our system. Coordinates on site delivery with material vendors in conjunction with the construction schedule and the Project Manager. Prepares the store project file system for use by...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is looking for an Assurance Manager to join our team with a focus on serving clients of foreign origin in our Foreign Investment Practice clients. We're seeking an individual with profound business expertise coupled with strong cultural ties to France or Germany. In this role, you will harness your cultural insight and business acumen to deliver innovative solutions to foreign-owned companies on a global scale. Responsibilities: Provide timely, high quality...

Position Description & Qualifications We are seeking a Program Director to oversee execution of a large-scale Indefinite Delivery Indefinite Quantity (IDIQ) contract. This role combines executive-level leadership , Engineering, and business capture to deliver mission-critical solutions for U.S. customers in CONUS and OCONUS locations. The ideal candidate will have a proven record of P&L portfolio management , large-scale program start-up , and high-value organic growth . Key Responsibilities: Portfolio Oversight: Direct P&L for a portfolio of Task Orders funded by a variety of Mission Partners on multi-faceted, sole-source IDIQ vehicle Ensure cost, schedule, and performance objectives are met across multiple Task Orders. Act as the single point-of-contact responsible for managing and directing Serco activities with respect to the IDIQ and for interfacing with the government Responsible for all planning, organizing,...

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About The Department Of Child Services (DCS) Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department Of Child Services Helps Children Who Are Victims Of Abuse Or Neglect And Strengthens Families Through Services That Focus On Family Support And Preservation. We Pursue Permanency For Children And Families Through Reunification, Guardianship, And Adoption. Our Services Also Encompass Foster Care, Child Support, And Transitional Support For Those Adjusting To Adulthood. Our Culture Is Built Upon Our MVP...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to provide clients with a unique business perspective on how SAP technology can enhance their operations. By leveraging EY’s expertise in SAP, Supply Chain, FICO, BPC, Data & Analytics, Customer Solutions, Technology & Architecture, and SuccessFactors, we assist clients in enhancing performance and increasing productivity. The opportunity EY’s Agile Business Transformation approach, enabled by SAP technologies, helps organizations navigate the demands of the digital era with confidence. Our method goes beyond implementing systems—we take a holistic, business‑first view that connects strategy, customer value, user experience, processes and technology. By integrating these elements, we help clients...

Description Fabricator/Welding Technician Reports To: Fabrication Service Manager Summary The primary function of the Fab Technician( Fabricator) is to perform major and minor collision repair on a variety of different trucks and truck equipment. Repairs include diagnostic procedures and maintenance such as Cab & Sheet Metal Repair, Composite Repair, Bonding, Surface Preparation, Fiberglass Repair, Alignment, Painting, and Welding. Key Responsibilities Study and interpret assembly instructions. Fabricate and assemble equipment for Medium and Heavy-Duty trucks. Determine whether all parts needed for the job are present, and read and interpret blueprints and sketches. Assemble tools and materials, position parts and subassemblies. Verify specifications of the Fabrication job. Resolve assembly and production issues. Complete Preventative Maintenance as needed. Troubleshoot malfunctions and perform repairs as needed. Ensure working space is clean and safe....

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY delivers unparalleled tech consulting services in data strategy, business intelligence, digital, machine learning and Artificial Intelligence. We support and enable big ideas, always with the ambitions to keep doing more. The opportunity We are seeking a Data Engineer with strong semantic data engineering capabilities — someone who can design and build modern data pipelines while also implementing semantic frameworks (ontologies, taxonomies, and knowledge graphs) that enable agentic AI and intelligent data products. In this role, you will work at the intersection of data engineering, knowledge representation, and AI enablement, helping create a context layer that allows AI systems to understand and reason over...

Location: San Diego, Dallas, New York At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax - Business Tax - Partner of the Firm - Manager Will you shape the future or will the future shape you? The opportunity A company's "people investment" is one of its most significant investments and EY's Partner of the Firm practice is supported by nationally sponsored, world-class technology and tools and a consistent process to deliver quality income tax returns. We are a specialized practice dedicated to serving the individual tax compliance needs of EY's US based partners. There are no sales pressures or sales goals in our group. We retain our annuity work and earn new work (newly promoted partners and direct admits) by providing exceptional client service to our existing client base. As a...

This role can be located anywhere in the Eastern Time Zone.*** Duties Responsible for coordination and guidance of store construction projects, based on the priorities and needs of the company. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties: Assists with construction projects for JD North America. Partners with Project Managers on construction details as needed. Assists with special projects internally, including vendor cooperation, cost analysis, scheduling and completion. Coordinates with outside vendors for all owner supplied items. Reviews all construction items on proposals and initiates workflows for vendors in our system. Coordinates on site delivery with material vendors in conjunction with the construction schedule and the Project Manager. Prepares the store project file system for use by architects...

The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will lead the development and execution of a global strategy for integrating and leveraging data-driven insights across multiple Global Medical Affairs (GMA) functions. This role will be responsible for managing the Manager, Medical Analytics and is pivotal in shaping how GMA uses analytics to optimize performance, enhance decision-making, and deliver measurable impact across therapeutic areas. The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will report to the Senior Director, Medical Affairs Solutions & Analytics and will leverage strategic vision, operational excellence, and expertise in data integration to drive innovation and efficiency across functions such as Medical Information, Field Medical, Medical Strategy, and Medical Education. Preferred therapeutic experience includes Nephrology, Central Nervous System (CNS), and rare disease. Key...

Otsuka's internship program, Intern the Otsuka Way (InTOW), offers students a unique opportunity to gain hands-on experience and develop critical skills while contributing to meaningful projects. Interns will work alongside experienced professionals, learn about the complexities of the pharmaceutical industry, and gain insights into potential career paths. By combining practical experience with professional development, our program prepares interns for future success. Our internship program also includes instructor-led trainings, a leadership engagement series, as well as insightful lunch and learns. Application Deadline: Candidates are encouraged to apply within 10 business days of the posting date. The position may remain open past this window until a suitable candidate is selected. Interviews and offers: February through March 2026. Duration of internship: June 1, 2026, through August 10, 2026. Job Description ? The Data Governance & Data Integrity...

Senior QA Compliance Auditor Interested candidate can contact Sneha Prakash snprakash@actalentservices. com or call 317 548 1234 at the earliest Job Description This position supports clinical research drug development by offering commercial diagnostic laboratory testing services within a highly regulated environment. The successful candidate will have deep expertise and an action-oriented mindset, capable of leading challenging audit activities across the global enterprise to ensure compliance with GCP, CAP/CLIA regulations, and industry standards. Responsibilities Plan, schedule, and conduct audits across clinical laboratories and operational support functions. Host and support sponsor-client audits and regulatory inspections. Perform external audits of suppliers and service providers. Support audit response development and CAPA implementation, ensuring responsiveness and delivery requirements are met for stakeholders. Evaluate adherence to SOPs, regulatory...

Otsuka's internship program, Intern the Otsuka Way (InTOW), offers students a unique opportunity to gain hands-on experience and develop critical skills while contributing to meaningful projects. Interns will work alongside experienced professionals, learn about the complexities of the pharmaceutical industry, and gain insights into potential career paths. By combining practical experience with professional development, our program prepares interns for future success. Our internship program also includes instructor led trainings, a leadership engagement series, as well as insightful lunch and learns. Application Deadline: Candidates are encouraged to apply within 10 business days of the posting date. The position may remain open past this window until a suitable candidate is selected. Interviews and offers: February through March 2026. Duration of internship: June 1, 2026, through August 10, 2026. Job Description The Global Medical Affairs Rare Diseases Intern...

Position Description & Qualifications Do you have a passion for health and fitness? Join our team and transform Soldier performance and readiness as part of the Army's elite Holistic Health and Fitness (H2F) program. The Strength and Conditioning Coach (SCC) is a pivotal member of the H2F Performance Teams, dedicated to developing, implementing, and overseeing strength and conditioning programs that enhance physical performance and reduce the risk of musculoskeletal (MSK) injuries within Brigade (BDE), Battalion (BN), and Company levels. East Region Locations: Fort Bragg, NC Fort Jackson, SC Fort Stewart, GA Fort Benning, GA Fort Campbell, KY Joint Base Langley-Eustis, VA Fort Drum, NY In this role you will: Design and administer strength and conditioning training programs compliant with NSCA CSCS or CSCCa SCCC standards. Ensure program quality assurance by adhering to guidelines set by the Army Brigade...

Position Description & Qualifications Do you have a passion for health and fitness? Join our team and transform Soldier performance and readiness as part of the Army's elite Holistic Health and Fitness (H2F) program. The Strength and Conditioning Coach (SCC) is a pivotal member of the H2F Performance Teams, dedicated to developing, implementing, and overseeing strength and conditioning programs that enhance physical performance and reduce the risk of musculoskeletal (MSK) injuries within Brigade (BDE), Battalion (BN), and Company levels. West Region Locations: Fort Bliss, TX Fort Carson, CO Joint Base Lewis-McChord, WA Fort Irwin, CA Schofield Barracks, HI In this role you will: Design and administer strength and conditioning training programs compliant with NSCA CSCS or CSCCa SCCC standards. Ensure program quality assurance by adhering to guidelines set by the Army Brigade Program Director (BDE PD) and maintaining...

Laboratory Technician Day shift/Mon-Friday/7:00am to 3:30pm/Indianapolis IN/onsite with/1year of exp Interested candidate can contact Sneha Prakash eamil : snprakash@actalentservices. com or call 317 548 1234 at the earliest Description One of the major agriscience company completely dedicated to agriculture. By combining the strengths of DuPont Pioneer, DuPont Crop Protection and Dow AgroSciences, we've harnessed agriculture's brightest minds and expertise gained over two centuries of scientific achievement. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Summary Company is seeking motivated candidates with strong organizational skills to join our dynamic Crop Protection Discovery Group, as a Laboratory Technician within the Biology Mode of Action and Bioanalytical Center of Expertise team. The biologist will contribute to our goal of providing novel, sustainable solutions to benefit...

Position Description & Qualifications Are you a Construction Professional, Superintendent, or Engineer looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting the United States Army Corps of Engineers (USACE) at Pituffik SB, Greenland . Serco is supporting USACE in renovating the Power Building (J-Plant) and providing it with High Altitude Electro Magnetic Pulse (HEMP) protective measures. The Alternate Site Superintendent's primary role is to support the Primary Site Superintendent in providing on-site oversight and management of the J-Plant project and to perform as alternate or backup Site Superintendent when Primary Site Superintendent is off-site for rotation home. Project personnel work a nominal 8-week on, 3-week off rotation . The Alternate Site Superintendent's secondary role will be as the primary technical point of contact and on-site supervision for one or more of Serco's...

Position Description & Qualifications Are you a Subcontractor Superintendent looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting the United States Army Corps of Engineers (USACE) at Pituffik SB, Greenland (formerly known as Thule Air Base). Serco will support USACE in renovating the Power Building (J-Plant) and providing it with High Altitude Electro Magnetic Pules (HEMP) protective measures. As our Subcontractor Superintendent, you will be responsible for planning, organizing, and managing sub-contractors in the accomplishment of on-site constructing and testing activities. In this role, you will: Manage sub-contractors in developing and monitoring project plans including schedule and cost estimates. Ensure project output deliverables or CDRLs are delivered on schedule and within funding. Establish milestones and monitor adherence to project/program plan,...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY Americas Alliances BMC Assistant Director The Opportunity Alliances and Ecosystems are at the heart of innovation at EY and enable us to achieve our growth ambitions - in particular, they accelerate EY clients’ issue-driven modernization and digital transformation. This role is responsible for building and implementing cross-service line and cross-sector strategies to enhance eminence and drive permission in the market across a strategic portfolio of integrated solutions. In a highly agile fashion, this marketing manager will develop collaborative relationships across the Brand, Marketing and Communications (BMC) organization as well as with subject matter experts and relevant client-serving professionals. This...