85 customer representative jobs found in Indianapolis

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met. Job Description ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. Receives all work order requests via telephone or email and creates work order, determining description, correct...

Company Information: A commercial cleaning equipment company on the southside of Indianapolis is hiring a Customer Service Representative . Job summary Provide first-line technical support Outstanding customer service Troubleshoot mechanical and electrical issues by phone and video Process orders and account inquiries Maintain accurate support records Collaborate closely with sales, production, and warehouse teams to resolve customer issues Customer Service Representative's Responsibilities Mechanical technical support: Provide step-by-step troubleshooting by phone, photos, and video for commercial power washing equipment customers worldwide. Order management: Process orders received via website and phone; confirm orders, provide pricing and delivery information, and track shipments. Customer communications: Respond to inquiries about invoices, account updates, and order status; resolve complaints professionally via phone and email. Internal...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Customer Service Representative II Payrate: $17.50/hr. (which may be below your state's minimum wage. Please take this into consideration when applying) Equipment Provided Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $17.50 per...

Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Reply to calls and emails from the public. Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests. Document your communications in our database. Qualifications:...

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Bone Dry Roofing is searching for a professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers. The Customer Service Representative (CSR) will handle a high volume of inbound and outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients to understand the reason for their call, address all questions or complaints, schedule appointments and provide an accurate and efficient response. The successful candidate should be customer-focused, detail oriented, and efficient, as well as professional, reliable, knowledgeable, and adaptable. This position is onsite work location at our Indianapolis office. 3 Shifts Available: Monday through Friday: (7:00am - 4:00pm), (8:00am - 5:00pm) or (10:00am - 7:00pm) Essential Functions Handling a high volume of inbound and outbound calls and creating a positive experience for each caller....

Company Description Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We’re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential. When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Senior Strategic Analyst, Insights & Operations, is part of the team responsible for the daily support of Parcel Operations, business development, Ryder clients, finance team, and parcel operations with the analysis and review of pricing new business and analysis of and re-pricing existing business. The Senior Analyst works on and maintains computer models for those analytical and pricing processes, along with carrier focused pricing and transit analysis. On the Operations side this role will support Parcel Operations Managers and other stakeholders in research and follow up for operational challenges. ** REMOTE work from HOME Essential Functions** Daily pricing and analytical support: Helps prepare pricing for any new and existing customers. Provides analytical support to the Manager, Parcel...

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don't just run a business-you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome. We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits . We'd love to hear from people with: 3 years retail / customer service management experience or 4+ years of US Military service Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment Strong leadership skills and the ability to coach and mentor team partners with professional maturity Minimum High School or GED Requirements: Legal...

Specialty Account Representative - BioPlus Specialty Pharmacy Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Shift: Monday-Friday 10am-6pm EST BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : The Manager Parcel Insights & Pricing is responsible for the daily support of business development, Ryder clients, finance team, and parcel operations with the analysis and review of pricing new business and analysis of and re-pricing existing business. Develops and maintains computer models. Responsible for training the analysts on strategic insights and pricing. REMOTE work from HOME Prefer EST & CST Candidates Essential Functions Daily pricing support: Will perform all pricing for any new and existing customers. Will provide analytical support to Director of Strategic Insights, Business Development team, and Parcel Operations to support decision-making. Employee development and supervision: Assist in planning staffing requirements, hiring (internal & external), work plan development, employee training and...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Supply Chain Analyst is a supporting team member within a pursuit team that works on new business opportunities. The Senior Analyst will support a pursuit team across project coordination, research, project management and proposal development functions. Key activities include: - Administer pursuit coordination activities to ensure on-time completion of a proposal - Use analytical techniques and concepts to understand the business - Help write and collect materials to complete a proposal - Act in a supporting capacity on a pursuit - Conduct customer research related to the opportunity - Serves as a resource, mentor and trains less experienced analysts Ryder's Supply Chain Senior Analysts are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing,...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : General Summary The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of enterprise directory services. This position combines advanced technical expertise with strategic oversight to ensure the stability, scalability, and security of directory platforms across multiple environments and entities. The role requires deep knowledge of Active Directory and other directory platforms, strong problem-solving skills, and proven experience leading technical initiatives and projects involving complex efforts such as multi-forest management, M&A integrations, hybrid cloud adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within the Identity and Access Management...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business...

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business...

Description SERVICE TECHNICIAN Reports To: Service Manager Summary The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium duty trucks. Individual will perform a variety of tasks on heavy-duty trucks, large construction vehicles, buses and tractor trailers. Those tasks include Inspection, diagnosis, maintenance, installation and repair of components, engines, systems related to the heavy duty and medium duty vehicles. Key Responsibilities Perform recommended routine maintenance procedures. Perform diagnostic tests for issues failures and performance  Determine a course of action for damaged parts and systems. Routinely use computerized equipment and specialized tooling.   Completes assigned repairs and tasks in a timely and safe manner. Accurately records time, cause and correction on Repair Orders. Test components that may require to drive trucks before and after repairs. Participate and...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position is responsible for processing all accounting responsibilities for titling and registration procurement in the North America Research and review unbilled items for license and sales tax prepaid items over customer contract amount. Accounts Payable processing for all licensing processing as needed. Essential Functions Reconciliation, review and interpret business functions of all license prepaid fees including license, title, sales and personal property tax for coverage area completing set up of amortization schedule. Responsibility will include all set up of amortization of prepaid fees including license, sales tax and personal property tax. Review of general ledger details monthly to identify potential revenue opportunities and complete necessary accounting journal entry corrections and processing of...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE...

Job Description At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Role General Motors is transforming vehicles into software-defined platforms enabled by resilient, global connectivity. The Product Manager - Global Connectivity & Carrier Partnerships is a senior individual-contributor leadership role responsible for defining and executing GM's global connectivity product strategy across regions, vehicle platforms, and ecosystem partners. This role...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : We are immediately hiring a Lead Continuous Improvement Engineer (start-up) (Remote) for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. This position is currently accepting inquiries for potential opportunities that are available in your area today or will be in the near future. When you apply, a Ryder representative may contact you directly if an opportunity is open in your area today or when a position opens in the very near future. Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $110,000 - $120,000 per year based on experience Schedule: Shift Monday- Friday: 8:00 am- 5:00 pm (50% travel as needed) When Fortune 500 businesses and new startups need supply chain solutions, they...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations....