Full time
Nihon Kohden America
Indianapolis, IN, USA
The Field Technician, Monitoring will perform the technical, logistical, and administrative duties required to install NK equipment into customer sites. The Field Technician also performs emergency repair services, as required. Essential Functions And Main Duties Serves as onsite lead for capital installations, manages 3rd party activities and duties, and communicates expectations. Trains 3rd party staff in basic duties related to cable pulling, inventory, staging, and installation. Performs high-level quality checks of all equipment prior to installation at a customer site. Performs WMTS system installations prior to go-live. Coordinates with tech support and/or sales administration when issues cannot be resolved onsite. Troubleshoots and repairs NKA capital equipment onsite and resolves network issues when possible. Installs all capital equipment at customer sites or departments as outlined by the installation design documents. Follows installation plans provided by...

