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2 salesforce qa tester jobs found in Irving

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IG
Senior automation data analyst
Insight Global Irving, TX, USA
Job Description The Senior Automation Data & Insights Analyst is responsible for enabling data-driven decision-making that accelerates Digital Transformation and automation strategy. This role drives analytics and performance insights across automation, AI, and self-service initiatives, providing business intelligence that fuels operational excellence and value realization. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or...

Dec 09, 2025
IG
Ai manager
Insight Global Irving, TX, USA
Job Description Insight Global is looking for an AI & Automation Manager. This role is both hands-on and strategic, responsible for defining the AI & Automation roadmap, delivering high-impact use cases, and building the foundational governance and operating model that will scale across contact centers. Lead the end-to-end automation lifecycle including discovery, design, development, implementation, and measurement. Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives. Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. Establish and operationalize automation governance, standards, and KPI frameworks across the Contact Center CoE. Serve as the primary liaison to vendor and platform partners including Five9, Verint Cloud, Salesforce, and RPA solution providers....

Dec 09, 2025
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