4 customer service specialist jobs found in Ithaca, NY

Financial Transaction Representative (CEMI) APPLY This is a 2 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance. No Visa Sponsorship is available for this position. Remote position: This position is located in Ithaca, New York. The successful candidate will have the option to perform this role at a location of their choosing within the United States. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. About the Shared Services Center and CEMI : As part of the AVP/Chief Procurement Office, the Shared Services Center (SSC) delivers financial transaction and financial management services to campus. The SSC is a multifaceted center that provides transactional support and processing,...

Configuration Specialist x2 (CEMI) APPLY About Human Resources Information Systems (HRIS) at Cornell HR Information Systems supports the strategic goals of Human Resources by delivering technical solutions through Workday, Cornell’s human capital management system. We partner with campus stakeholders to provide system expertise, customer engagement, project management, and operational support that enable timely and effective delivery of HR services. The Opportunity As a business process configuration analyst for Workday, you will provide essential support in system configuration and ongoing maintenance. Your role will involve developing expertise to assist HRIS team members and university colleagues effectively. You will also be responsible for investigating configuration issues, identifying errors, and offering recommendations for resolution, all while working under the guidance of senior team members. Assist in the creation, testing, documentation, and...

Financial Reporting Specialist APPLY The Opportunity This position provides comprehensive financial, administrative, and post-award research support within the Ashley School of Global Development and the Environment. It oversees financial operations, ensures compliance with university and sponsor regulations, and manages transactions across multiple funding sources. The role also serves as a key advisor to faculty and staff, resolving complex financial issues and supporting sound fiscal stewardship. About the Ashley School of Global Development and the Environment The the Ashley School of Global Development and the Environment advances research, teaching, and outreach to tackle some of the world’s most pressing challenges. It fosters innovation and discovery to create resilient, sustainable, and equitable solutions. Its work benefits New York State while contributing to global progress. Key Responsibilities Provide financial, administrative, and...

Salesforce Platform Developer (Kindsight Ascend) - (CEMI) APPLY Working Title: Salesforce Platform Developer (Kindsight Ascend) - (CEMI) [Remote] [3 Year Term] No Visa Sponsorship is available for this position. This is a 3 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance. About the Cornell Experience Modernization Initiative and Donor Engagement and Experience Project The Cornell Experience Modernization Initiative (CEMI) is a multi-year program designed to improve the experience of students, faculty, staff, alumni, donors, patients, and partners by unifying and enhancing administrative systems and processes across all Cornell University locations. Its name CEMI is said as “See Me” because the focus is on you: the people who use Cornell’s systems and data to accomplish your goals. CEMI Donor Engagement and Experience Project (DEEP) is a major, multi-year effort to...