32 customer success agent jobs found in Juneau

Work From Home Principal Agency Liaison Coordinator - Repo Operations This role primarily acts as the point of contact for our external vendors. Responsible for managing, monitoring, tracking and resolving daily metrics and ensuring that the designated Service Level Agreements (SLAs) are met. A successful coordinator contributes to the efficiency, productivity and success of the team. Participates in day-to-day processing functions of vendor operations and will perform a variety of responsibilities that include but are not limited to: recommending and implementing changes to new and/or existing processes or procedures, provide training to increase user understanding of policies and procedures and more. General Responsibilities: Provide training/presentations within the team and to the management team regarding daily functions, issue remediation efforts and other various topics. Work both independently and collaboratively through projects and day to day...

Job Description Oracle's Supply Chain Management (SCM) Product Strategy team is seeking a highly skilled and innovative AI Tools Product Manager to drive the creation and deployment of internal AI-powered solutions aimed at boosting the team's efficiency and productivity. In this pivotal role, you will both define and execute product strategies for agent-based and generative AI internal tools, merging SCM business expertise with advanced technical capabilities. Your work will enable the Product Strategy team to deliver informed, fast, and accurate decisions while embodying Oracle's commitment to driving the digital transformation of supply chain management. As a member of the SCM Product Strategy team, you will collaborate closely with business stakeholders, engineering, and executive leadership to design, build, and launch AI agents and applications that automate processes, generate actionable insights, and enhance productivity. The ideal candidate blends hands-on...

Job Description Oracle's Supply Chain Management (SCM) Product Strategy team is seeking a highly skilled and innovative AI Tools Product Manager to drive the creation and deployment of internal AI-powered solutions aimed at boosting the team's efficiency and productivity. In this pivotal role, you will both define and execute product strategies for agent-based and generative AI internal tools, merging SCM business expertise with advanced technical capabilities. Your work will enable the Product Strategy team to deliver informed, fast, and accurate decisions while embodying Oracle's commitment to driving the digital transformation of supply chain management. As a member of the SCM Product Strategy team, you will collaborate closely with business stakeholders, engineering, and executive leadership to design, build, and launch AI agents and applications that automate processes, generate actionable insights, and enhance productivity. The ideal candidate blends hands-on...

Job Description As an Agentic Adoption Program Manager at Oracle, you will lead complex, cross-functional adoption initiatives for Oracle Health AI Agents within the Customer Success organization. This role operates with a high level of ownership and accountability and is responsible for defining program strategy, driving execution, and delivering measurable adoption and customer outcomes at scale. You will serve as a strategic connector between Product Management, Consulting, Sales, and Customer Success Managers (CSM's), ensuring alignment from product readiness through post-sale adoption, expansion, and renewals. You will build the customer journey from on-boarding through activation and beyond to set the customer up for success. You will also be accountable for building the key metrics with product and the Value Realization team, to measure successful adoption and value realization. Acting as the program owner, you will define and operationalize scalable adoption...

Job Description As a Senior Principal Product Manager, Advertising Technology, you will lead the conception, design, and evolution of disruptive advertising technology solutions, including next-generation capabilities powered by Generative AI. This leader will drive innovation across the advertising ecosystem-serving both the demand-side (agencies and advertisers) and supply-side (publishers and platforms)-with a focus on unlocking efficiency, personalization, optimization, and measurable value. You will be responsible for setting the strategic product vision for a modern AI-driven advertising platform, identifying disruptive opportunities within the AdTech ecosystem, partnering with engineering teams to lead the specification and delivery of robust product capabilities, and engaging directly with agencies, advertisers, publishers, and partners to validate product direction, gather insights, and drive adoption. The ideal candidate thrives at the intersection of advanced...

Cloud Architect, Product Management Location: Remote (US-based) About the Role We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions. You thrive at the intersection of technical execution and product strategy . You'll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments. Key Responsibilities Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product...

Job Description About the Role We are seeking a driven Product Manager to lead the strategy and execution of healthcare knowledge graph initiatives within Oracle's Clinical AI team. In this role, you will act as a key connector between AI development and the teams building Ambulatory and Acute EHR experiences, ensuring seamless integration of advanced AI capabilities into clinical workflows. You will define product strategies, prioritize initiatives, and manage dependencies across AI agents and knowledge platform projects, translating complex technical opportunities into actionable roadmaps. Your work will directly enable clinicians to leverage AI-driven insights, improving decision-making and delivering measurable impact for patients and care teams. Responsibilities Key Responsibilities Product Strategy & Roadmap: Define, align, and maintain product strategies and roadmaps that deliver engaging, user-centric features, driving adoption of AI-powered...

Digital Marketing Manager Rubrik is hiring for a highly motivated, data-driven digital marketer that will help drive our full-funnel paid media efforts. The Digital Marketing Manager will play a key role in the development, implementation, and optimization of various channels, including SEM, programmatic display/OLV/CTV, and paid social advertising. This is a highly cross-functional role on the Marketing team that requires close collaboration across the organization. We are looking for someone who is high-growth obsessed and analytical to effectively measure and run paid media programs, and who will seek to test, improve, and optimize wherever possible. You have solid communication skills and the capability to effectively report on strategy, tactics, and performance. This role would report into our HQ in Palo Alto in a hybrid cadence. Where you can make an impact: Develop and manage digital marketing campaigns to acquire traffic and optimize direct response...

Job Description About the Role We are seeking a driven Product Manager to lead the strategy and execution of healthcare knowledge graph initiatives within Oracle's Clinical AI team. In this role, you will act as a key connector between AI development and the teams building Ambulatory and Acute EHR experiences, ensuring seamless integration of advanced AI capabilities into clinical workflows. You will define product strategies, prioritize initiatives, and manage dependencies across AI agents and knowledge platform projects, translating complex technical opportunities into actionable roadmaps. Your work will directly enable clinicians to leverage AI-driven insights, improving decision-making and delivering measurable impact for patients and care teams. Responsibilities Key Responsibilities Product Strategy & Roadmap: Define, align, and maintain product strategies and roadmaps that deliver engaging, user-centric features, driving adoption of AI-powered...

Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As a Sr. Sales Engineer, you will provide technical direction and business guidance to the Strategic sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik's products...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. Rubrik is looking for solutions architects with extensive experience in Microsoft Azure to provide technical direction and business guidance to our cloud product team. As a PLS Sales Engineer, you will be accountable for product line revenue goals by developing the corporate technical go to market strategy and overseeing key account technical pre-sales activities. You will be responsible...

Global Campaigns Manager Rubrik is looking for a Global Campaigns Manager to elevate our demand generation efforts. We need a hands-on leader who can strategically design and execute integrated campaigns that directly drive pipeline and revenue growth on a global scale. You are the ideal candidate if you are passionate about building marketing programs from the ground up, translating market opportunities into actionable strategies, and collaborating with cross-functional teams to deliver exceptional results. You have a deep understanding of the customer journey and a track record of creating impactful campaigns that resonate with a global audience. Your decisions are always backed by data, and you're relentless in your pursuit of optimizing ROI and improving performance. This role would report into our HQ in Palo Alto in a weekly hybrid cadence. What You'll Do: Lead the end-to-end strategy, development, and execution of a key global demand generation...

About Team & About Role: Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. Rubrik is looking for solutions architects with extensive experience in Microsoft Azure to provide technical direction and business guidance to our cloud product team. As a PLS Sales Engineer, you will be accountable for product line revenue goals by developing the corporate technical go to market strategy and overseeing key account technical pre-sales activities. You will be responsible...

Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data. As a Sr. Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik's products to...

Job Description At Oracle's Health Data Intelligence and Life Sciences organization, we are focused on transforming healthcare and improving the health of people globally. Whether it is helping bring new therapies to market faster or enhancing care delivery, we are transforming the experience of providers, payers, and life sciences organizations. The data platform team (Oracle Health Data Services - OHDS) is foundational to software products being built and serves the critical role of transforming, enriching, persisting and serving large-scale health and life sciences data for AI agentic and application use cases. The OHDS team is looking for a Senior Principal Software Developer to drive the data platform architecture forward. In this role you will steer strategic direction of the architecture, and serve as the technical leader responsible for design, implementation and delivery of projects building scalable data processing, storage and retrieval for agentic and...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...

ATTENTION ALASKA RESIDENTS ONLY! The Alaska Marine Highway System is seeking a dedicated and customer-focused Ferry Terminal Agent 1 Part-time to join our team in Wrangell, AK. As a Ferry Terminal Agent 1, you will play a crucial role in ensuring the safe and efficient operation of our ferry terminal facilities. Responsibilities include assisting passengers with ticketing and boarding processes, providing information and assistance, and maintaining a clean and organized terminal environment. If you're passionate about providing top-notch service and are excited to be part of Alaska's essential transportation network, we encourage you to apply and embark on this rewarding journey with us. What You Will Be Doing In this role, you will work with a fun, team-oriented office and provide support to staff, Alaskan customers and tourist visiting. Including tying and untying vessels, operating the hydraulic ramp, using a computerized reservation system, printing tickets for...

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Enterprise Data Architect - AI & Cloud Modernization Fully Remote-United States Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT) Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking an Enterprise Data Architect to support the Department of Housing and Urban Development's Office of the Chief Information Officer (HUD OCIO). The Senior Data Architect serves as the enterprise level authority responsible for shaping and governing the data architecture that...

Enterprise Data Architect - AI & Cloud Modernization Fully Remote-United States Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT) Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking an Enterprise Data Architect to support the Department of Housing and Urban Development's Office of the Chief Information Officer (HUD OCIO). The Senior Data Architect serves as the enterprise level authority responsible for shaping and governing the data architecture that...

Job Description Are you passionate about transforming healthcare and life sciences through data, AI, and intelligent platforms? Oracle Health Data Intelligence is building the next-generation Life Sciences Intelligence Suite - a unified, AI-powered platform that enables pharmaceutical and healthcare organizations to drive better outcomes through data-driven decisions, trial optimization, and real-world evidence. We're looking for an experienced product leader who thrives at the intersection of life sciences, AI, and cloud technology. This individual will guide the development of a modern, agentic SaaS platform that brings together today's fragmented applications - from clinical trial management to safety monitoring - and rationalizes them into a cohesive, high-value intelligence ecosystem. Are you passionate about transforming healthcare and life sciences through data, AI, and intelligent platforms? Oracle Health Data Intelligence is building the next-generation Life...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

Position Summary Serves as the key stakeholder and subject matter expert (SME) representing Medical review function in internal audits, and health authority inspections. Being available on-site for inspections, internal audit and critical business activities, including at short notice. Provides oversight of the safety profile of Otsuka products Leads the development and execution of medical review strategies for investigational and marketed products Provides strategic leadership of the Global Medical review function and collaborates with other PV functions, vendors and partners. Serves as a member of the Global Medical Safety (GMS) Leadership Team partnering closely with the GMS Head Meets routinely with product specific GPV team members and acts as principal liaison for medical review matters to engage with regulatory agencies on product safety issues. Key Job Responsibilities Represents GPV Medical Safety department from a...