Alpha Inc
Kahului, HI, USA
Senior IT Analyst (Tier 3 Service Desk) Location: Maui, Hawaii Reports to: Director of IT Employment Type: Full-Time, Exempt Department: Information Technology Compensation: $90,000 - $95,000 The Opportunity This is not a password-reset job. This is not a ticket-closer role. This is a Tier 3, final-escalation, systems-thinking, accountability-driven role for someone who takes ownership when the stakes are high and ambiguity is real. At Alpha Inc., the Senior IT Analyst is the person others call when the problem doesn't fit the playbook — when systems collide, controls matter, executives are impacted, and "good enough" is not an option. You'll operate at the intersection of technology, compliance, automation, and people , ensuring IT services are reliable, auditable, secure, and actually usable. You'll partner closely with System Admins and Security teams, serve as white-glove support for executive leadership, and help build...


