3 customer service specialist jobs found in Kaukauna, WI

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately...

Date Posted: 2026-05-05 Country: United States of America Location: OT109: CV - GREEN BAY, WI 2247 Progress Way, Kaukauna, WI, 54130 USA Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded, and there's never been a better time to join our team. We are the leader in elevators, escalators, and moving walkways. We're seeking a Sr Associate, Service Operations Support who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization for years to come. Otis Elevator Company is searching for a highly motivated Service Ops Support team member to provide support to the Service business. The Service Ops Support team member will support efficiency, cost containment, and customer satisfaction. What you'll do: Support field ops managers, supervisors, mechanics allowing them to spend time in the field. Return Authorization (RA) management; Track open...

Date Posted: 2026-05-04 Country: United States of America Location: OT109: CV - GREEN BAY, WI 2247 Progress Way, Kaukauna, WI, 54130 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety. This individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction. You will report to General Manager in the Green Bay territory. On a typical day you will: Ensure field employee safety and quality of service in your territory Plan, organize, and manage service field activities to ensure that these...