152 care associate jobs found in Lansing

General information Ref # 21565 Remote? Yes Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Are you experienced in customer service and interested in helping customers reach financial well-being? As a Customer Solutions Representative, you will proactively make outbound calls as well as handle inbound calls to efficiently assist...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Performance Suite Analytics team offers candidates the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions....

Become a part of our caring community and help us put health first The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Forecasting Analyst supports the development of effective business staffing plans, workload forecasting, and resource allocation optimization for Contact Center and back-office operations. In this role, the Analyst analyzes workload and staffing impacts, collaborates with operations teams to enhance performance outcomes, and partners closely with the Workforce Management (WFM) team to proactively address risks to Service Level...

The Enterprise Fraud Strategy group provides bank-wide support for detecting, preventing, and investigating fraudulent activity across multi-channel payment systems. The Fraud Data Scientist reports directly to the Manager, Fraud Reporting & Analytics, supporting business reporting and analytical needs for fraud initiatives. The Fraud Data Scientist works as a member of a reporting and analytics team and utilizes tools for conducting analytics for managing fraud strategies, as well as creating reports consumed by LOB (lines of business) senior executives. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Bank Operations leadership. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Work closely across the...

Job Description Oracle Health has an exciting opportunity for an Engagement Management Consulting Practice Director to join our team! This position is responsible for leading a practice engagement management team to include program managers, project managers, Oracle Health integration architects and partner implementation responsibilities. Description As an Engagement Management Practice Director leader, you will be responsible for business operations, revenue attainment, customer critical issues, and ensuring teams are delivering to standard best practices across engagement management for Oracle Health implementations. These teams are accountable for projects across a customer's roadmap. This encapsulates customer satisfaction, project leadership, resource planning, financial and risk management as well as project issues. Career Level - M4 Responsibilities Responsibilities include: Accountable for operational/financial metrics Supporting close...

Client Service Delivery Associate III - * * Preferred PST/MST time zones with a pay rate of $21.00 per hour with a 3% annual bonus target. Position Summary The Client Service Delivery Associate III role supports Guardian's mission to keep our promises and serve more people by providing effortless and exceptional service to our voice/telephone inquiries from insured members, employers, brokers, and sales for benefits, billing, eligibility, claim status, and all other miscellaneous inquiries following process and procedures that provide accurate, complete, and thorough service resolution. When needed, this role investigates customers' service issues and proactively resolves problems by documenting details of telephone conversations and the actions taken. Qualified candidates who move forward in the process can expect the following: An invitation to take a 15-minute candidate assessment will be sent via email through our third-party vendor, Glider . There will be...

Become a part of our caring community and help us put health first The RX Clinical Program Professional 1 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The RX Clinical Program Professional 1 work assignments are often straightforward and of moderate complexity. The RX Clinical Program Professional 1 (LPN) oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities and follows direction. Work is managed and often guided by precedent and/or documented...

Become a part of our caring community and help us put health first Become a part of our caring community Humana is advancing its enterprise personalization strategy to deliver timely, relevant, and empathetic experiences across the member journey. As the Lead Product Manager for NBA Decisioning, within the Marketing Organization you will own the strategy, design, and governance of our Next Best Action capability-enabling real-time decisioning across channels, lines of business, and customer touchpoints to deliver key marketing objectives. Success in this role means transforming NBA into a mature technical capability that delivers measurable impact across Humana's member experience. You'll lead adoption across teams and channels, define how decisioning logic is structured to enable personalized, real-time decisioning that improves engagement, conversion, and health outcomes. Your work will enable scalable integration with enterprise platforms and data sources and provide...

Job Description Principal Architect, Cloud Engineering - Networking Cloud Engineering is looking for Cloud Architects to provide guidance to our most meaningful customers on our networking products in the context of pre-sales engagements. Do you possess deep technical skills in network architecture and cloud computing; as well as customer facing skills, a passion for educating, designing, and building cloud solutions for a diverse and challenging set of enterprise customers? If so, we hope to meet you! Oracle Cloud Infrastructure (OCI) is the next generation cloud service built from grounds up for the most demanding application requirements with diverse performance, reliability, and governance requirements for a variety of customer use cases. We've focused on security, reliability, scalability and flexibility to support existing and future enterprise level large and complex deployments while beating industry performance and pricing standards. We are...

Job Description With ongoing and ground-breaking developments in Oncology and Rare Disease, an increased focus on more scientific, targeted medicine and continuous integration of technology into development and delivery of medicine, there has never been a more exciting time to join us! As a global leader we're looking for a Senior Lead Clinical Research Associate (CRA) to drive success as part of our Non-interventional Study team. Join Oracle as a Lead CRA and make a real impact by guiding teams, ensuring top-quality clinical research, and driving groundbreaking projects on a global scale! What you will do As a Senior Lead Clinical Research Associate at Oracle, you will: Drive study start-up: Develop feasibility questionnaires, identify and assess potential study sites, and ensure proper site selection in close collaboration with Project Managers and Sponsors. Oversee contracts and budgets: Review and track site contracts and budgets for study...

The Digital Channels Product group?delivers online and mobile solutions for the Bank's clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank's online solutions. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Manage multiple aspects of vendor relationships, especially exerting influence over vendors' product roadmaps to align with the Bank's priorities. Hold internal and external technology partners and vendors accountable to...

Become a part of our caring community and help us put health first Job Title: CenterWell Senior Associate, Digital Department: CenterWell Digital Marketing Location: Remote Reporting To: Associate Director, CenterWell Digital Marketing Become a part of our caring community and help us put health first. At CenterWell, we're transforming healthcare by delivering integrated, personalized experiences that put patients at the center of care. As a leading provider of senior-focused primary care, home health services, and pharmacy solutions-including specialty, mail order, and retail, we're committed to whole-person wellness: physical, emotional, and social. We're seeking a strategic digital marketing associate to help elevate CenterWell's digital presence and connect more seniors with personalized care. As Senior Associate, Digital you'll own and execute digital strategies across key owned channels-website, email, SMS, and organic social-to drive awareness, engagement,...

Become a part of our caring community and help us put health first We are searching for a Senior Software Engineer to architect, develop, and maintain action and policy platforms that enable real-time, personalized decisioning across both digital and assisted channels. These platforms determine which actions can be taken, contextual variations, and the conditions under which they are permitted, leveraging structured metadata, deterministic rule engines, and resilient backend services. This position demands expertise in microservices development, advanced database schema design, and seamless integration of enterprise rules systems. You will be responsible for designing robust, scalable data models, building high-throughput, low-latency services, and integrating policy evaluation engines. Additionally, you will employ AI-assisted and agentic engineering practices to enhance productivity, ensure correctness, and streamline long-term maintainability. Key Responsibilities...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Supervising Associate - Energy Marketing (Oil & Gas and Chemicals; Power & Utilities) The opportunity Join the Industrials & Energy (I&E) BMC team to help position our brand and solutions across Oil & Gas & Chemicals (O&G&C) and Power & Utilities (P&U). You will bring account-based marketing (ABM) expertise and a scrappy, "do more with less" approach to plan and execute large-scale activations and orchestrate multi-channel strategies that deepen relationships with priority buyers and accelerate pipeline influence. Your work will align to sector narratives - e.g., improving profitability across the molecular value chain in O&G&C and supporting utilities in...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for UMB Bank. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. As the Operations Manager II within Operational Risk team , you will collaborate across all business lines within UMB, to execute the overall strategy and direction of risk mitigation activities for Enterprise Bank Operations while delivering high level service to internal and external customers. Effective collaboration and communication with business partners, managers, and co-workers will ensure successful execution. This role is hybrid (Mon through Thu on-site / Fri remote)...

Become a part of our caring community and help us put health first We are seeking an accomplished Lead Software Engineer or Architect to design, develop, and own a high-performance, real-time decision engine. This stateless, deterministic platform delivers rapid, transparent, and reproducible recommendations across digital and assisted channels. The engine evaluates contextual inputs, applies versioned business rules, incorporates model scores, and generates ranked, explainable decision responses, while execution and state management are handled by downstream systems. This opportunity is ideal for candidates passionate about low-latency Java services, robust API design, and building highly auditable systems. Key Responsibilities System Ownership and Architecture Design, implement, and maintain a stateless, side-effect-free decision service in Java (Kotlin also considered), following a well-defined processing pipeline: Context ? Rules ? Deterministic Scoring ?...

Become a part of our caring community and help us put health first The Grievances & Appeals Representative 2 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if an a grievance, appeal or further request is warranted and then delivers final determination based on trained skillsets and/or partnerships with clinical and other Humana parties. The Grievances & Appeals Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Grievances & Appeals Representative 2 assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work...

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.It's a big challenge, but big challenges are what we do best. We're already transforming major healthcare organizations - helping them turn data into lifesaving decisions and better patient care.We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place.We're looking for a Manager, Federal Testing & Quality Assurance to help us deliver the best Health Care IT Solutions.The role includes: Contributing to the vision, strategy, planning, evaluation, design, development, and implementation of the comprehensive testing program for the Veterans Affairs project. Support testing...

Become a part of our caring community and help us put health first The Director, Corporate Communications develops and coordinates lines of communication outside the organization. The Director, Corporate Communications requires an in-depth understanding of how organization capabilities interrelate across the function or segment. The Director of CenterWell External Communications in Corporate Communications works closely with senior executives in this critical businesses on external communications, corporate reputation, media and public relations. The director also provides strategic advice and guidance to an internal team of Humana associates, as well as external public relations agency partners, to ensure Corporate Communications is successfully helping to position each of these businesses as they pursue performance and growth goals. Use your skills to make an impact This is NOT a Marketing position Required Qualifications Bachelor's degree in...

Become a part of our caring community and help us put health first The Director, Next Best Action (NBA) Platform, is accountable for architecting and expanding an enterprise-level, real-time decisioning platform that enables personalized, compliant, and measurable interactions across digital, call-center, and marketing channels. This position provides both technical and delivery leadership in the areas of decisioning, state management, business rules, machine learning integration, and channel activation, ensuring that all decisions are rapid, transparent, governed, and continuously optimized. Primary Responsibilities Platform & Architecture Leadership Oversee the comprehensive architecture of real-time decisioning, including: Decision orchestration services State management and lifecycle tracking Eligibility and policy evaluation Action and offer metadata management Integration of ML scoring and ranking Define clear...

Become a part of our caring community and help us put health first We are seeking a Lead Automation Engineer to establish and guide a sophisticated quality and test automation function for a large-scale, real-time decisioning platform. This platform delivers personalized recommendations and actions across digital, call-center, and marketing channels through a combination of stateful logic, business rules, and machine learning. This position extends beyond conventional test automation. You will spearhead the adoption of AI-driven and agentic automation methods to validate intricate decision logic, broaden coverage for edge cases, and enhance system confidence where accuracy, explainability, and reliability are essential. Key Responsibilities Automation Strategy & Architecture Develop and own the comprehensive automation strategy for a distributed, real-time decisioning platform, including: API and service-level validation Stateful workflow and...

Become a part of our caring community and help us put health first Become a part of our caring community and help us put health first Are you energized by connecting dots across brands and business units? As the Senior Associate, Enterprise & Cross Brand Initiatives, you'll support the development and execution of marketing strategies that span Humana's enterprise and brand portfolio. You'll help ensure consistency, cohesion, and strategic alignment across initiatives that impact multiple lines of business and the broader enterprise. Role Responsibilities Support the planning, development, and execution of enterprise-wide marketing initiatives that span multiple brands, business units or enterprise efforts, ensuring cohesive storytelling and brand alignment. Collaborate closely with Brand Strategy, Product Marketing, and Corporate Communications to ensure integration, consistency, and clarity across all enterprise and cross-brand marketing efforts....

Become a part of our caring community and help us put health first We are seeking a Lead Machine Learning Engineer to architect, develop, and manage machine learning systems that enable real-time, personalized decision-making across digital and assisted channels. These platforms leverage predictive modeling, optimization algorithms, and contextual data to identify the most relevant next action for each individual-at scale, with minimal latency, and with a strong emphasis on reliability and explainability. This position centers on production machine learning engineering. You will lead the creation of ML pipelines, online inference services, and decision-time scoring logic, utilizing AI-assisted and agentic solutions to enhance development velocity, model quality, and operational effectiveness. Key Responsibilities ML System Design & Architecture Design and manage end-to-end machine learning systems, including: Feature engineering and reuse strategies...

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...