Full time
Peckham
Lansing, MI, USA
Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.* To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor Summary The Bilingual Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory departmental duties. This position will require flexibility in scheduling and could be assigned a day or evening schedule. Main Duties And Responsibilities Lead a team of 10+ agents and provide guidance to all Peckham policies and procedures Supervise the service center representative...


