41 customer experience representative jobs found in Lansing

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : General Summary The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of enterprise directory services. This position combines advanced technical expertise with strategic oversight to ensure the stability, scalability, and security of directory platforms across multiple environments and entities. The role requires deep knowledge of Active Directory and other directory platforms, strong problem-solving skills, and proven experience leading technical initiatives and projects involving complex efforts such as multi-forest management, M&A integrations, hybrid cloud adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within the Identity and Access Management...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Workday HCM Business Analyst/HRIS Analyst is responsible for maintaining, monitoring, and developing the Workday HCM module. This position serves as a technical point-of-contact for assigned functional areas and assists in gathering business requirements, troubleshooting issues, and implementing changes to improve and streamline processes. The HRIS Analyst also supports HRIS team with release upgrades, providing training as well as ensuring data integrity throughout the system and other technical projects as assigned. This position requires knowledge with Workday HCM modules. Essential Functions Work with HR business partners and stakeholders to identify needs, conduct analysis, prepares associated business requirements specifications and design documents Configure Workday modules to meet business requirements,...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position is responsible for processing all accounting responsibilities for titling and registration procurement in the North America Research and review unbilled items for license and sales tax prepaid items over customer contract amount. Accounts Payable processing for all licensing processing as needed. Essential Functions Reconciliation, review and interpret business functions of all license prepaid fees including license, title, sales and personal property tax for coverage area completing set up of amortization schedule. Responsibility will include all set up of amortization of prepaid fees including license, sales tax and personal property tax. Review of general ledger details monthly to identify potential revenue opportunities and complete necessary accounting journal entry corrections and processing of...

Job Description At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Role General Motors is transforming vehicles into software-defined platforms enabled by resilient, global connectivity. The Product Manager - Global Connectivity & Carrier Partnerships is a senior individual-contributor leadership role responsible for defining and executing GM's global connectivity product strategy across regions, vehicle platforms, and ecosystem partners. This role...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Description The Billing Analyst analyzes large amounts of data, identifies root causes, and provides value added recommendations to management. He/she will be a pricing, rating, and special billing process workflow subject matter expert which includes training, testing IT enhancements and communicating system issues and changes. He/she will be expected to present to clients and all levels of management. Summary The Billing Analyst's main responsibility will be to support all aspects of the Ryder Last Mile billing functions with a focus on pricing, dedicated billing, and special processes. The Analyst will be involved heavily in report generation and IT testing in an effort to improve and enhance billing processes. Essential Functions Analyzes customers' billing processes to discuss key aspects of financials in order to...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations....

Job Description If you are a Sales professional, looking for an opportunity to grow, Emerson has an exciting opportunity for you! This is a remote based role in Western Michigan - ideally located in Grand Rapids. Other potential locations include Lansing or Kalamazoo. The Factory Automation District Sales Manager (DSM) will be responsible for leading and growing an established territory covering Factory Automation customers and channel partner Come join Emerson's Fluid & Motion Control (FLMC) Salesforce and have an opportunity to excel in this fast-paced, performance-based, multicultural team environment, delivering value to the industries we serve! In This Role, Your Responsibilities Will Be: Sales Execution: Develop and implement effective sales strategies and plans to exceed sales targets within the assigned territory for Factory Automation Market. Proactively identify and pursue new business opportunities and market trends and capitalize on them to drive...

Job Summary In collaboration with the Senior Director of Clinical Management, the Director is responsible for the operational strategy and management of Otsuka clinical programs, including coordination with other relevant parties (e.g., other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution, and completion of clinical programs according to applicable regulations and guidance; ICH Guidelines, Good Clinical Practices (GCP), and Otsuka SOPs, within agreed upon timelines and budget. Job Description Provides scientific clinical research and operational expertise in the development of overall strategy and objectives of the Global Clinical Development Plan (GCDP), including performing/overseeing and providing background research. May represent Clinical Management in the development of the Clinical Development Plan, timelines, and budget for Business Development opportunities. Ensures program specific...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description We are immediately hiring a Group Logistics Manager in Lansing, MI for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $105,000.00 per year based on experience Annual Bonus Incentive: Up to 20% of salary per year Schedule: Monday through Friday from 2:30 PM to 11:00 PM. Must be flexible to work additional hours or days as needed to support business needs. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Finance Business Partner will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support FP&A Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will require data gathering and...

Job Title: Logistics Solutions Representative II - ICS Department: Sales, Marketing & Product Management Country: United States of America State/Province: Michigan City: Lansing Full/Part Time: Full time Job Summary: Under routine supervision, the Logistic Solutions Representative II embodies the entrepreneurial-spirit by aggressively marketing the J.B. Hunt brand. The incumbent develops and secures a carrier base to build capacity in order to provide solutions to customers. The position also solicits business from new and existing customers to build business volume. Work duties requires developing and maintaining excellent customer relationships through daily engagement to maximize business potential. The Logistics Solutions Representative II role is responsible for a larger scope and/or complex customer-base. Job Description: Key Responsibilities: Provide customer solutions by developing and managing a network of...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence to the health plan's state and federal multiple drug benefit design offerings. The incumbent responds to physician and pharmacy network provider inquiries concerning oral, injectable and infusion medication requests, and drug claim edits/prior authorizations. By reviewing member claims history, clearly defines the medical necessity of non-formulary and prior authorization medication exception requests. Interacts with pharmacy network providers to evaluate, educate and/or assist in addressing denied point of sale prescription claim transitions and coordination of benefits practices/procedures. ESSENTIAL RESPONSIBILITIES Communicate effectively with physician and pharmacy network providers to ensure that the needs of the...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Director Customer Logistics is primarily responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations. This individual is responsible for ensuring LEAN and Continuous Improvement deployment for assigned accounts and expanding business with current customers to support business changes and introduce new services. This position participates in business development activities with new customers and will typically manage operating revenue for multiple logistics/warehouse operations, as well as the complexity level of the business. Depending on the customer requirements, additional areas of responsibility may include transportation, packaging and/or reverse logistics. This position is responsible for leading, guiding, training and directing...

Job Description The Role GM Energy envisions a world where customers regularly receive value from energy markets that reduce or subsidize the cost of their electric vehicles and or provide backup power and bill savings. These "utility programs" are nascent and varied but are growing in value and development is accelerating. The utility team is sourcing and creating program design playbooks. The activation manager will play a central role in implementing these playbooks and demonstrating to the utility that GM dealers can promote and enroll customers into these programs as well as providing evidence to GM these programs provide material customer value and accelerate vehicle purchase. This role is responsible for leading utility program integration across GM Energy marketing, dealer and direct sales, brand engagement, customer success, and product teams. The central purpose of this role is improving collaboration across teams to maximize utility program enrollment, GM...

Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About The Role An established Automotive Service Practice is looking for skilled Automotive Infotainment Test Engineer for Android platform based IVI and QNX/Linux platform based Cluster program’s warranty issue triaging, testing in vehicle/bench and initial root cause analysis. In your work, you will be involved in infotainment domain warranty issue triaging, testing and log collection from bench/vehicle, interaction with issue reporter, and initial root cause...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end-to-end management of the organization's telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Financial Analyst will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support Asset Management Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. REMOTE WORK FROM HOME Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations....

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations....

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Financial Analyst will provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS). The candidate will directly support Asset Management Finance and coordinate with multiple departments to deliver results. Candidate must be inquisitive, collaborative, accurate, and efficient to ensure leadership receives informative and timely financial reports and analyses. REMOTE WORK FROM HOME Essential Functions Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets Review various month end reports including actual versus budget variances Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers. Candidate will be expected to perform a broad spectrum of analyses which will require...

Job Description Drive the renewal of Oracle's contracts with existing customers. This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America. Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling. Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory. Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure. Career Level - IC4 Responsibilities Responsible for timely...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for McLaren Health Care. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Responsibilities...