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42 service representative jobs found in Lansing

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Highmark Health
Customer Service Representative
Highmark Health Lansing, MI, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Mar 08, 2026
PNC
Full time
 
Licensed Customer Service Representative - PNC Wealth Management
PNC Lansing, MI, USA
Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. This role reports into the Internal Services Group (ISG) within the PNC Investment Center. ISG is a multi-functioning support center that is available to PNC Wealth Management's clients and provides a service experience that builds brand loyalty and enhances the overall client relationship. ISG also supports our advisors in...

Mar 08, 2026
Or
Services Renewal Representative IV
Oracle Lansing, MI, USA
Job Description Drive the renewal of Oracle's contracts with existing customers. This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America. Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling. Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory. Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure. Career Level - IC4 Responsibilities Responsible for timely...

Mar 06, 2026
Ry
Licensing Accounting Associate - REMOTE
Ryder Lansing, MI, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary This position is responsible for processing all accounting responsibilities for titling and registration procurement in the North America Research and review unbilled items for license and sales tax prepaid items over customer contract amount. Accounts Payable processing for all licensing processing as needed. Essential Functions Reconciliation, review and interpret business functions of all license prepaid fees including license, title, sales and personal property tax for coverage area completing set up of amortization schedule. Responsibility will include all set up of amortization of prepaid fees including license, sales tax and personal property tax. Review of general ledger details monthly to identify potential revenue opportunities and complete necessary accounting journal entry corrections and processing of...

Mar 21, 2026
General Motors
Staff Product Manager- Global Connectivity & Carrier Partnerships
General Motors Lansing, MI, USA
Job Description At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Role General Motors is transforming vehicles into software-defined platforms enabled by resilient, global connectivity. The Product Manager - Global Connectivity & Carrier Partnerships is a senior individual-contributor leadership role responsible for defining and executing GM's global connectivity product strategy across regions, vehicle platforms, and ecosystem partners. This role...

Mar 21, 2026
II
2026-2027 HS Math Teacher
Ingham Intermediate School District Lansing, MI, USA
WAVERLY COMMUNITY SCHOOLS Position Announcement Job Title: 2026-2027 Math Teacher Location: Waverly High School Start Date: August 2026 Salary Range/ Level: $47,525- $88,387 - As per the salary schedule contained in the WEA Master Agreement Terms of Employment School Year Date Posted: March 16, 2026 Application Deadline: March 31, 2026 @ 4 pm Application Process: A completed online application is REQUIRED . (See application instructions at 2026-2027 High School Math Teacher Resume and cover letter may be: Attached within the online application (preferred) Faxed: (517) 321-8577 Mailed: Waverly Community Schools, 515 Snow Rd., Lansing, MI 48917 Job Description JOB SUMMARY The secondary teacher is responsible for ensuring that every student is academically and socially ready for college or career and to equip all students with knowledge, skills, and motivation that empowers...

Mar 18, 2026
II
Spec Education Teacher EI Preferred HS March 2026
Ingham Intermediate School District Lansing, MI, USA
WAVERLY COMMUNITY SCHOOLS Position Announcement Job Title: Special Education Teacher – EI Preferred Location: Waverly High School Start Date: Immediate Salary Range/ Level: $47,525 - $88,387 - As per the salary schedule contained in the WEA Master Agreement Terms of Employment School Year Calendar Date Posted: March 16, 2026 Application Deadline: Until Filled Application Process: A completed online application is REQUIRED . (See application instructions at Special Education Teacher EI Preferred HS March 2026 Resume and cover letter may be: Attached within the online application (preferred) Faxed: (517) 321-8577 Mailed: Waverly Community Schools, 515 Snow Rd., Lansing, MI 48917 Job Description JOB SUMMARY Responsible for planning instruction and/or adaptation of the education program to enable student to benefit from educational experiences. Reports to building principal...

Mar 18, 2026
Do
Mine Safety and Health Inspector
Department of Labor Lansing, IL, USA
Summary This position is with Department of Labor, Mine Safety and Health Administration (MSHA), Enforcement, Duluth District. MSHA works to prevent death, illness and injury from mining; promote safe and healthful workplaces for U.S. miners. MSHA carries out the provisions of the Federal Mine Safety and Health Act of 1977 (Mine Act) as amended by the Mine Improvement and New Emergency Response (MINER) Act of 2006. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Open to U.S. Citizens; ICTAP/CTAP eligibles in the local commuting area. Duties This is a career ladder progression position; the duties described below are at the GS-11 level. If selected at a grade below GS-11, the incumbent will...

Mar 18, 2026
Otsuka Pharmaceutical Companies (U.S.)
Director, Clinical Management (Immunology/Biologics/Cell Therapy)
Otsuka Pharmaceutical Companies (U.S.) Lansing, MI, USA
Job Summary In collaboration with the Senior Director of Clinical Management, the Director is responsible for the operational strategy and management of Otsuka clinical programs, including coordination with other relevant parties (e.g., other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution, and completion of clinical programs according to applicable regulations and guidance; ICH Guidelines, Good Clinical Practices (GCP), and Otsuka SOPs, within agreed upon timelines and budget. Job Description Provides scientific clinical research and operational expertise in the development of overall strategy and objectives of the Global Clinical Development Plan (GCDP), including performing/overseeing and providing background research. May represent Clinical Management in the development of the Clinical Development Plan, timelines, and budget for Business Development opportunities. Ensures program specific...

Mar 16, 2026
JB
Logistics Solutions Representative II - ICS
J.B. Hunt Transport Lansing, MI, USA
Job Title: Logistics Solutions Representative II - ICS Department: Sales, Marketing & Product Management Country: United States of America State/Province: Michigan City: Lansing Full/Part Time: Full time Job Summary: Under routine supervision, the Logistic Solutions Representative II embodies the entrepreneurial-spirit by aggressively marketing the J.B. Hunt brand. The incumbent develops and secures a carrier base to build capacity in order to provide solutions to customers. The position also solicits business from new and existing customers to build business volume. Work duties requires developing and maintaining excellent customer relationships through daily engagement to maximize business potential. The Logistics Solutions Representative II role is responsible for a larger scope and/or complex customer-base. Job Description: Key Responsibilities: Provide customer solutions by developing and managing a network of...

Mar 14, 2026
SE
Product Owner - Payments Compliance
SolomonEdwards Lansing, MI, USA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: We are seeking a Product Owner - Payments Compliance to join a leading global financial services organization with operations across North America. This consultant will support compliance technology initiatives within global payments, partnering with business and technology teams to manage product workstreams and enhance sanctions transaction screening capabilities. Essential...

Mar 10, 2026
General Motors
AV Safety Engineering Analytics Simulation Engineer (GPSSC)
General Motors Lansing, MI, USA
Job Description Work arrangement : Remote: This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times per week, at minimum. The AV Safety Engineering Analytics team is seeking an Engineer with capabilities at the intersection of vehicle engineering, data science, cloud processing and scaled vehicle simulation. The Role The AV Safety Engineering Analytics team is the resource supporting teams and stakeholders from around the company bring a broad range of data and analytics capabilities to bear in AV safety related decision making. This team will maintain proficiency integrating continuously flowing data from vehicle systems, company databases, third-party services, federal agencies and state DOTs to inform system design and quantify driving performance. The team focuses on continuous up-time proactive analyses as well as supporting...

Mar 09, 2026
HI
Full time
 
Onsite Test Engineer
Harman International Lansing, MI, USA
Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About The Role An established Automotive Service Practice is looking for skilled Automotive Infotainment Test Engineer for Android platform based IVI and QNX/Linux platform based Cluster program’s warranty issue triaging, testing in vehicle/bench and initial root cause analysis. In your work, you will be involved in infotainment domain warranty issue triaging, testing and log collection from bench/vehicle, interaction with issue reporter, and initial root cause...

Mar 09, 2026
Ry
Senior Telecom Expense Analyst
Ryder Lansing, MI, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end-to-end management of the organization's telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Mar 08, 2026
Lensa
Full time
 
Patient Access Representative - Minimally Invasive Surgical Associates - McLaren Careers
Lensa Lansing, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for McLaren Health Care. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Responsibilities...

Mar 06, 2026
Ry
Full time
 
Senior Telecom Expense Analyst
Ryder Lansing, MI, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end‑to‑end management of the organization’s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Mar 06, 2026
PE
Specialist, Customer Success, Learning Coach Support
Pearson Education Services Lansing, MI, USA
Purpose Summary At PVS Connections Academy schools, Learning Coaches (typically a parent) manage their student’s schedule, assist them as they work through their online coursework, encourage them to reach out to their teachers when they need help, and ensure their student stays on track. The Learning Coach Support Trainer is an experienced Learning Coach and/or teacher of virtual school students. Research shows us there are positive impacts on student performance when Learning Coaches are highly engaged. As such, the Learning Coach Support Trainer has valuable knowledge of the virtual program and curriculum. Working from home, the Learning Coach Support Trainer will develop training materials and presentations for families. They will also guide new families by hosting webinar based onboarding sessions and answering questions that will guide new families through the first few weeks of the virtual school experience. The employee will also be responsible for presenting additional...

Mar 23, 2026
SP
Human Resources Business Partner (Manager)
Sumitomo Pharma Lansing, MI, USA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Human Resources Business Partner (Manager) role. This role supports the execution of established HR strategies by partnering with people managers and functional leaders to address defined talent and workforce needs. As an HRBP, you will be aligned with specific business unit(s) or function(s) and support...

Mar 23, 2026
Ry
Manager Solutions Design (remote)
Ryder Lansing, MI, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and...

Mar 23, 2026
Fu
Clinical Specialist (Sonographer) - Iowa
Fujifilm Lansing, MI, USA
Position Overview The Clinical Specialist (RDCS Certification Preferred) - Iowa position is responsible for understanding and addressing the clinical needs of customers within an assigned territory. The Clinical Specialists partner with Territory Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works to encourage customer adoption and use of FUJIFILM Sonosite products. Note: This position is open to candidates who currently reside in the Iowa, Nebraska, Kansas, and Western Missouri (Kansas City) areas as this would be a central location relative to the territory's business. Company Overview At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives-from premature babies in NICUs to trauma patients in emergency rooms. We're looking for...

Mar 22, 2026
GAP Solutions, Inc.
Senior Management Analyst
GAP Solutions, Inc. Lansing, MI, USA
Position Objective: Provide services as a Senior Management Analyst in support of the overall functions of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC. Assist in coordinating program activities, supporting process improvements, and contributing to effective program execution. Duties and Responsibilities: Provide advanced analytical, administrative, and operational support to program leadership and staff. Coordinate and support program activities, initiatives, and operational priorities. Assist with development, review, and maintenance of program documentation, reports, and procedures. Conduct research, analysis, and information gathering to support program planning and decision-making. Support tracking and reporting of program activities, deliverables, and operational metrics. Facilitate communication and coordination among...

Mar 21, 2026
GAP Solutions, Inc.
Senior Human Resource Specialist
GAP Solutions, Inc. Lansing, MI, USA
Position Objective: As a Senior Human Resource Specialist, apply a broad range of advanced skills and expertise in the full range of federal HR areas including but not limited to staffing, classification, processing, benefits, recruitment, compensation, SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). Duties and Responsibilities: Research HR policy, write new HR policies, edit existing policies and provide broad guidance regarding federal HR. Develop, document and implement SOP's. Review HR workflow and Map existing processes and make recommendations to streamline workflow. Design and produce reports and queries utilizing NFC and other agency databases; and design and implement internal controls process/systems for improved accountability/transparency....

Mar 21, 2026
Highmark Health
Clinical Compliance Coordinator (Remote)
Highmark Health Lansing, MI, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for working with HHO clinical departments in the areas of compliance and process improvement. Serves as a corporate resource regarding accreditation standards, clinical performance and continuous improvement principles. Manages the oversight and development of clinical submissions for regulator inquiries. Oversees development and maintenance of Care Management policies and procedures to ensure accreditation and compliance with NCQA and DMMA requirements. Monitors regulatory changes, industry trends, and contract changes on an ongoing basis. Conducts analysis and oversight of design, development, modification, adaptation, implementation and execution of solutions for improvement of short-term and long-term clinical and operational excellence. Collaborates with various organizational leaders to prepare briefings or reports and conduct data analyses. ESSENTIAL RESPONSIBILITIES Serve...

Mar 21, 2026
Highmark Health
Supervisor Reporting and Analysis - HNAS
Highmark Health Lansing, MI, USA
Company : Highmark Inc. Job Description : JOB SUMMARY HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. This job supervises and coordinates the day to day activities of the various claims processing or claims adjustment units responding to internal inquiries or inquiries received by members, providers, or account representatives across all markets. This job administers the day-to-day activities related to collecting, analyzing and reporting on source data and key performance metrics for the purpose of supporting operational efficiency, overall tracking of business performance and management intelligence for effective decision-making. Along...

Mar 20, 2026
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