Aston Carter
Lenoir City, TN, USA
Office Administrator Job Description We are seeking a detail-oriented and customer-focused Office Administrator to support daily operations and serve as a key point of contact for our customers and service technicians. This role is ideal for someone who is organized, personable, and thrives in a fast-paced service environment. The Office Administrator plays a vital role in keeping the office running smoothly while delivering a professional, welcoming experience to every customer. Responsibilities Answer and route incoming calls, prioritizing service and emergency requests. Schedule and dispatch service technicians efficiently. Provide professional customer support and follow-up. Manage accounts receivable, including invoicing and payment processing. Maintain accurate customer records and job details. Assist with customer-relations efforts, such as sending thank-you cards. Communicate schedules and updates to technicians....
