Full time
Pinnacle Bank
Lexington, KY
GENERAL SUMMARY: We are seeking a friendly, highly organized, and professional Receptionist to serve as the first point of contact for our clients. As an independent agency, we pride ourselves on exceptional customer service. The ideal candidate will manage the front desk with a welcoming demeanor, handle a high volume of calls, support our agents with administrative tasks, and ensure smooth daily office operations. RESPONSIBILITIES AND DUTIES: Front Desk Coordination: Greet clients and visitors warmly, directing them to the appropriate team member. Call Management: Answer, screen, and route incoming calls efficiently on a multi-line phone system. Administrative Support: Assist agents with scanning, filing, data entry, and assembling policy documents. Client Service: Respond to general inquiries, take payments, and help clients with basic requests, such as printing ID cards or certificates. Mail & Correspondence: Sort and distribute daily mail,...
