Interra Credit Union
Ligonier, IN, USA
WHAT YOU WILL DO EVERYDAY As a Member Consultant I, you will be responsible for assisting members with various services, educating members on a wide variety of products and services, and making recommendations for the member’s financial needs while providing the highest quality member service. Provide basic account and product information while performing account transactions and maintenance, including card maintenance. Assist members with completing transactions, accurate balancing and performing additional operational duties. The Member Consultant I will work directly with various members of the sales team utilizing sales techniques to uncover member needs while creating a positive member experience. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 40% Create a positive and memorable member experience by cultivating, maintaining, and enhancing relationships in person, over the phone, or other channels as appropriate. Assist with problem resolution within scope of...
