33 customer operations systems jobs found in Madison

Principal Technology Product Manager – Data Foundation Location: U.S Remote Position Summary Pearson Virtual Schools (PVS) is seeking a Principal Product Manager to lead our Data Foundation program as a senior expert, serving as a key individual contributor. This role is for an experienced, high-impact professional with deep expertise and strategic influence. In this capacity, you will drive the vision and execution of a critical platform modernization initiative (Data Foundation) without direct reports, leading cross-functional teams by influence across engineering, architecture, data science, and design. You will blend strong technical acumen in data platforms and cloud architecture with top-tier product management skills to deliver forward-looking milestones on the program’s roadmap. The ideal candidate is also passionate about innovation in the software development lifecycle, leveraging generative AI and intelligent agents to enhance product development and user...

Company Overview Launched in 2016 and founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of their organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality as well as giving back by partnering with foundations that directly benefit our employees and surrounding communities. We are an Equal Opportunity Employer Description Of Duties Title: Customer Experience Sales Supervisor Classification: Non-Exempt Salary*: $28.00 - $32.00 General Overview We are seeking an outstanding supervisor for our Madison location. You’ll be joining a company that’s inclusive and celebrates multiple approaches and views as we believe diversity drives creativity and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Claims department is currently seeking Senior Outside Property Adjusters for the Wisconsin territory of Madison. This is a remote full-time/exempt role with field investigations. POSITION OVERVIEW: Outside property adjusters handle property claims requiring field investigations and/or inspections. They must establish rapport with our insureds and maintain relationships with our agents, underwriters, contractors, restoration vendors, and experts. They are expected to know their territory, including the geography; regulations and the law as pertains to property claims; state and local public safety and regulatory agencies and officials; the insurance and legal climate; and public adjusters. Outside property adjusters may...

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Job Summary As an Engineer II in Power Generation, you’ll take on exciting challenges that keep energy flowing to homes, businesses, and communities. You’ll be part of a team that designs and improves systems to ensure safe, reliable, and efficient power delivery. This position combines problem-solving, creativity, and collaboration to make a real impact on how energy is produced and...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Ensono. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. VP Consulting DeliveryRemote - United StatesJR012636 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because...

Job Description Job Summary: Zendesk is seeking an exceptional Zendesk Consultant to become an integral part of our CX Accelerator Team. This pivotal role demands a deep expert in Zendesk products, capable of hands-on configuration and delivering innovative solutions within a startup-like, agile environment. The ideal candidate will demonstrate readiness and enthusiasm to work on client engagements for 4-6 weeks and be willing to travel where necessary for customer engagements In this capacity, the Zendesk Consultant will play a crucial role in revolutionizing customer experiences through optimized Zendesk implementations. Whether your background is rooted in serving as an Assist Consultant, a Professional Services Consultant, or a tech-savvy Customer Success Manager, your customer-centric approach will be essential in completing each engagement, ensuring that clients are empowered and fully satisfied with their transformed Zendesk ecosystems. This role is perfect for...

Growth Marketing Specialist (Demand Generation & Marketing Operations) Location: Remote (U.S.) Company: Aaniie.com Department: Marketing Employment Type: Full-Time About the Role Aaniie is growing, and we’re expanding our marketing team with a Growth Marketing Specialist who is passionate about digital marketing, demand generation, and scalable marketing operations. This role plays a critical part in building a pipeline, managing campaigns, supporting paid advertising, maintaining marketing systems, and helping to ensure the success of strategic initiatives across the company. Because we are a small, highly collaborative team , you will own several key areas outright—but you will also partner closely with teammates on large initiatives to ensure successful outcomes. If you’re a resourceful, data-driven marketer who enjoys building campaigns, improving systems, and creatively supporting growth, this is a great opportunity to make a measurable...

Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location. Bilingual candidates encouraged to apply. Essential Job Functions Supervise the professional and retail operations of store and team members involved. A. Professional - All delivery and installer service specialists B. Retail - All parts and merchandising specialists Responsible for supervising work performed by all team members assigned to store/HUB store. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Communicate all information contained in Team Weekly and monthly store managers’ meetings to all team members. Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases...

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. Essential Job Functions Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Administrative Assistant II Job Summary: The UW-Madison Physician Assistant Program is seeking an Administrative Assistant II to support prospective and current students, faculty, staff, and guests by providing the administrative and logistical support necessary for successful day-to-day operations. This position will serve as first point of contact in the main program office providing information and triaging inquiries to appropriate entities in-person, via phone, and by email. This role requires excellent administrative, organizational, communication, and customer service skills. Collaborative individuals who can think on their feet are encouraged to apply. Work Schedule is M-F, 8:00am-4:30pm, with some earlier mornings needed...

Summary The Supervisory MSA plans and directs scheduling functions and administrative support for Medical Support Assistants assigned to the Scheduling Support Section at the Madison VA Hospital and Clinics in Madison, WI This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All U.S. Citizens NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Supervisory Medical Support Assistant provides daily oversight and supervision to subordinate employees and is responsible for the effectiveness of the clerical support staff. Duties include but are not limited to: Assigning and evaluating the work of subordinate MSA staff Assuring coverage of all areas...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Highmark Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Company : Highmark Health Job Description : JOB SUMMARY The VP Care Analytics will serve as the key strategist to shape and drive the enterprise's approach to assessing and analyzing all aspects of health (clinical, social and mental). They will act as a key interface to internal and external clinical leaders and other senior executives leading strategies around various aspects of health (e.g., behavioral health, chronic condition management, social...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Western Digital. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for The Hertz Corporation. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Job Description: Oracle Cloud Infrastructure (OCI) seeks a dynamic Senior Director to lead facility operations for its portfolio of NNN (Triple Net) leased data center sites across North America. This leader will ensure reliable, compliant, and optimized operation of third-party operated properties housing OCI's mission-critical infrastructure. The role is responsible for operational excellence, robust team leadership, strategic vendor and landlord management, and...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Highmark Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Company : United Concordia Dental Job Description : JOB SUMMARY **MUST BE A US CITIZEN ** This role will serve as a link between underwriting operations, financial strategy, and process optimization. The incumbent will apply strong analytical and financial acumen to understand, document, and improve processes within the underwriting lifecycle, ensuring efficiency, compliance, and alignment with financial objectives. While primarily focused on process...

Organization Overture Center for the Arts (Overture Center) was dedicated on September 18, 2004, in the heart of vibrant downtown Madison, Wisconsin. Their vision is to create extraordinary experiences through the arts with a mission to support and elevate the community’s creative culture, economy, and quality of life through the arts. Overture Center’s unwavering commitment is to be the region’s preeminent stage for extraordinary artistry, to cultivate diverse and emerging talent, and to serve as the arts’ epicenter for community engagement. It strives to provide exceptional experiences for all. Overture Center features seven state-of-the-art performance spaces and five galleries where national and international touring artists, nine resident companies, and hundreds of local artists engage audiences in over 500,000 educational and artistic experiences annually. Overture Center takes pride in presenting spectacular performances alongside free and low-cost programs that...

Akima Systems Engineering is hiring a Biology Tech III to perform the tasks described below and within written established guidelines. The work required is to perform scientific experiments designed by the Principal Investigator (PI), generate scientific data, and conduct appropriate assay QA/QC analysis in support of experimental conclusions. Experimental methods, protocol deviations, and results shall be documented, and records shall be submitted documenting progress towards task accomplishment. The Biology Tech will collaborate with USGS staff and scientists to collect data, perform analyses, and write and publish USGS report products, in accordance with fundamental science practices and quality assurance standards. About Customer The National Wildlife Health Center (NWHC) is a science center of the U.S. Geological Survey (USGS) with specialized laboratories dedicated to wildlife disease detection, control, and prevention. Its mission is to advance wildlife health science...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Join Veeva as we advance our MedTech customers through the adoption of next-generation Commercial Solutions by...

Join Our Team: Supervisor, Home & Auto Personal Insurance Lines Are you a motivated leader with a passion for developing teams and driving results? We're looking for a dynamic Supervisor for our Home & Auto Insurance lines to join a growing and dedicated team that serves Wisconsin Public School employees and their families. At WEA Member Benefits, we are dedicated to serving our members with highly rated retirement savings, financial planning, and personal insurance programs for public school employees. Our employees have a passion for our mission and vision and strive to deliver “A+ Performance” in everything we do. WEA Member Benefits was created by Wisconsin educators for Wisconsin educators over 50 years ago. Our culture, work environment, and team have made our organization a 6-time “Best Places To Work” winner (Madison Magazine) and 3-time Top Workplaces winner (Wisconsin State Journal). Why Work with Us? Competitive Salary & Performance Bonuses:...

What we're building and why we're building it. Every month, millions of people use America's Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we've delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It's not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our...

Job Description Job Summary: We are seeking a dynamic CX Acceleration Manager to join our CX Acceleration SWAT team, a role essential for revolutionizing customer experiences through optimized Zendesk implementations. The ideal candidate will have extensive experience as a Senior Consultant, Senior Technical Account Manager, or Senior Customer Success Manager, bringing strategic insight and technical expertise to every project. This role involves fostering strong collaborative partnerships, starting with securing executive buy-in to ensure alignment and commitment. The CX Manager will lead comprehensive discovery sessions and technical assessments to identify enhancement opportunities. Whether engaging specialized consultants and technical architects or executing hands-on configuration changes, the successful candidate will be committed to delivering impactful solutions. The position requires a customer-centric approach to conclude each engagement, ensuring clients are...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Lumen Inc. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The...

Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire’s is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings,...