24 call center supervisor jobs found in Madison, WI

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All qualified candidates encouraged to apply. Open to U.S. Citizens but non-citizens may be appointed when it is not possible to recruit qualified citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below....

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Financial Aid Officer Job Summary: The Office of Student Financial Aid (OSFA) is recruiting two Financial Aid Officers in our Financial Aid Applications, Awarding, and Compliance Team (FAACT). The Financial Aid Administrator and the Financial Aid Coordinator in OSFA support the full lifecycle of awarding federal, institutional, and state aid, from application review to award packaging and disbursement. These roles ensure compliance with all relevant regulations while providing accurate guidance and support to students and campus partners. Applicants will be considered for the Financial Aid Administrator and Financial Aid Coordinator positions. The position an applicant is selected for will...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to give clients a unique business perspective on how SAP technology can enhance their operations. Leveraging EY's SAP capabilities, Supply Chain, FICO, BPC, Data & Analytics, Customer, Technology & Architecture, and SuccessFactors-we help clients improve performance and boost productivity. The opportunity In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY advises and supports clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their businesses, with a focus on Billing, Subscription Economy, Cloud and Integration. These service areas span across Solution Architecture, Assessment Services, Project Management, Business and Technology Analysis, and Testing focusing on implementing technology to drive process improvements in the quote to revenue business processes including quoting, billing, receivables and revenue accounting. This is a rapidly growing area, so you will have opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Administrative Specialist Job Summary: Are you a dynamic, mission-driven professional who thrives at the intersection of people, purpose, and operations? If you are someone who loves balancing detail-oriented work with the big-picture impact of ensuring access for our disabled campus community members, this is your opportunity to make a meaningful difference every single day. Join the McBurney Disability Resource Center as our Front Desk Administrator and become the welcoming face and organizational backbone of a team deeply committed to access. In this pivotal role, you and your team of student workers will shape first impressions, ensuring every student, visitor, and campus partner is...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Scientist III Job Summary: The University of Wisconsin-Madison College of Agricultural and Life Sciences is an engine of scientific discovery , with researchers working across the spectrum of agricultural and life sciences. Academically , the college offers research-based, hands-on teaching of undergraduates; world-class graduate programs rich in research and project assistantships; and short courses, workshops and other programs. Our outreach activities bring the work of the college to Wisconsin businesses, organizations and communities throughout the state. Learn more about CALS . The Department of Community and Environmental Sociology (CES) focuses on a wide array of issues from...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Software Eng/Developer III Job Summary: The Wisconsin IceCube Particle Astrophysics Center (WIPAC) is a scientific center within the Office of the Vice Chancellor for Research at the University of Wisconsin-Madison. WIPAC research focuses on exploring the high energy universe, including managing the operations of the IceCube Neutrino Observatory at the South Pole. This role works closely with the IceCube operations team in Madison, WI. The Software Engineer will provide critical support to a dynamic team at WIPAC through duties such as software development, data acquisition, and detector monitoring. Ideal candidates are enthusiastic, detail-oriented, and willing to be on-call to respond to...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Software Eng/Developer III Job Summary: The Wisconsin IceCube Particle Astrophysics Center (WIPAC) is a scientific center within the Office of the Vice Chancellor for Research at the University of Wisconsin-Madison. WIPAC research focuses on exploring the high energy universe, including managing the operations of the IceCube Neutrino Observatory at the South Pole. This role works closely with the IceCube operations team in Madison, WI. The Software Engineer will provide critical support to a dynamic team at WIPAC through duties such as software development, data acquisition, and detector monitoring. Ideal candidates are enthusiastic, detail-oriented, and willing to be on-call to respond to...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology and operational impacts in tandem. Join our dynamic team where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives....

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Our goal is to give clients a unique business perspective on how SAP technology can enhance their operations. By leveraging EY's expertise in SAP, Supply Chain, FICO, BPC, Data & Analytics, Customer Solutions, Technology & Architecture, and SuccessFactors, we assist clients in enhancing performance and increasing productivity. Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with...

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Service Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Job Summary As an Engineer III - Generation, you'll lead critical projects that keep our power plants operating safely, efficiently, and reliably. This role is at the center of it all; managing contractors, validating engineering designs, and driving multiple projects forward at once. You'll bring a strong civil engineering foundation to tackle complex challenges, investigate operational...

Introduction The Office of Lawyer Regulation (OLR) for the Wisconsin Court System is seeking qualified candidates for a full-time Program Associate . If you have excellent organizational and customer service skills, we encourage you to apply for the Program Associate position to join a team of devoted workers assisting in the supervision of the practice of law and protecting the public from misconduct by persons practicing law in Wisconsin. Through this position the selected candidate will serve as the intake point of contact, helping coordinate communications and ensuring the orderly processing of the department. This position is available starting May 31, 2026. Position Summary LOCATION: Madison, WI SALARY: $42,067 – $50,896 annually with a State of Wisconsin benefits package. Salary will be determined based on the selected candidate’s qualifications and experience. Job Details RESPONSIBILITIES: 1) Perform office...

Senior Scientist I, Quality Control (Weekend shift) Position Summary: Work Schedule: Friday- Sunday 6am-6pm 100% on-site Catalent Biologics is a fast-growing business within Catalent Pharma Solutions focused on providing innovative technologies and solutions to help more and better biologic treatments get to patients. The business includes our proprietary GPEx cell line engineering platform, our new state-of-the-art biomanufacturing facility in Madison, WI, and our leading biologics analytical services in Kansas City, MO and Research Triangle Park, NC, as well as SMARTag Antibody Drug Conjugate technology in Emeryville, CA. Leveraging our growing differentiated technology portfolio, world class manufacturing capability, and other integrated services across the Catalent network, Catalent Biologics is positioned to drive significant growth for Catalent. Catalent Pharma Solutions in Madison, WI is hiring a Senior Scientist I, Quality Control. The...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Teaching, Learning, & Tech Mgr Job Summary: The Department of Communication Arts is seeking a Media Services Manager to provide technical expertise, operational planning, budget oversight, project management and oversight of equipment used by media production courses, research, and outreach programs. The Media Services Manager supervises the technical support staff in the Department of Communication Arts and assists and guides them in achieving the Department's instructional, research, and administrative goals. This staff includes a Teaching, Learning and Technology Specialist II, Media Operations Specialist, and Curator III. The facilities supported by this team include the...

Overview: MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful. Responsibilities: Summary The Licensed Agent Seasonal is responsible for connecting with our client’s existing and potential members/customers while working on projects requiring strong customer service and sales skills to assist members and customers with plan modifications, updates,...

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Alliant Energy is looking for a strong insurance subject matter expert ready to step in, improve processes, and lead meaningful project work—from loss analysis and workers’ compensation management to advising how insurance respond to complex capital projects across our regulated and non‑regulated business. Job Summary Senior Insurance and Risk Analyst assists in the development and...

Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process. Job category: University Staff Employment type: Regular Job profile: Administrative Assistant II Job summary: The Division of Nephrology is seeking an Administrative Assistant to provide support to the Division Head as well as division faculty, staff and leadership in advancing the Division’s clinical and academic missions. In this position, the candidate will: Provide high-level administrative support to division leadership and the division at large, contributing to strategic initiatives and daily operations Deliver professional and responsive customer service Assist with faculty calendaring, travel coordination, expense reimbursement and general administrative needs Assist with recruitment activities including creating itineraries, scheduling interviews Provide administrative...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Financial Specialist III Job Summary: Under the general direction of the Revenue Financial Manager, this position will assist with the invoicing function for the Wisconsin Union, a $50+ million annual operations comprised of more than 100 responsibility centers and over 5700 revenue and expense accounts. The WI Union receives revenue from a broad variety of business activities and systems, including a multitude of restaurants, markets and cafes, hotels and guestroom services, catering, large conference services and management, meeting rooms, retail stores, recreational centers, print shop, craft shop, movie theater, performing arts theater, art galleries, outdoor rentals, Hoofer (outdoor...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Administrative Assistant II Job Summary: The Division of Nephrology is seeking an Administrative Assistant to provide support to the Division Head as well as division faculty, staff and leadership in advancing the Division's clinical and academic missions. In this position, the candidate will: Provide high-level administrative support to division leadership and the division at large, contributing to strategic initiatives and daily operations Deliver professional and responsive customer service Assist with faculty calendaring, travel coordination, expense reimbursement and general administrative needs Assist with recruitment activities including creating itineraries, scheduling...

Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process. Job category: Academic Staff Employment type: Regular Job profile: Financial Specialist III Job summary: Under the general direction of the Revenue Financial Manager, this position will assist with the invoicing function for the Wisconsin Union, a $50+ million annual operations comprised of more than 100 responsibility centers and over 5700 revenue and expense accounts. The WI Union receives revenue from a broad variety of business activities and systems, including a multitude of restaurants, markets and cafes, hotels and guestroom services, catering, large conference services and management, meeting rooms, retail stores, recreational centers, print shop, craft shop, movie theater, performing arts theater, art galleries, outdoor rentals, Hoofer (outdoor recreation programs), Wisconsin Union Directorate...

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. ESSENTIAL RESPONSIBILITIES Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution. Meet all production, quality, and adherence standards. Attends all required training classes. Elevate issues to next level of supervision, as appropriate. Maintain accurate records, including timekeeping records. Other duties as assigned...

Job Description Oracle Cloud Infrastructure (OCI) powers Oracle's global cloud services through highly available, large-scale, enterprise-grade data center environments. The Data Center Infrastructure Operations / Facilities team plays a critical role in sustaining OCI's performance, security, and operational resilience by ensuring infrastructure systems operate reliably at scale. You will join a technically rigorous organization with a culture grounded in operational excellence, disciplined processes, and continuous improvement, where infrastructure reliability, safety, and execution quality are foundational to delivering cloud services worldwide. Role Overview We are seeking an experienced Power Generation Operations Senior Director to lead and oversee both primary and secondary generation systems at our U.S. data center sites. This role will be responsible for the development and execution of methods and procedures (MOPs) to ensure the continuous protection of compute...