IO DATASPHERE INC
Madison, WI, USA
JOB REQUIREMENTS: Our client is looking for a Technician to provide multi-tier computer, application, and network technical support and consultations for remote and onsite requests. This includes network infrastructure, security, cloud services, and on-premises solutions. Technician III is a key role providing multi-tiered support for customer-facing applications, infrastructure, and services in distributed environment. The scope of this role requires broad and frequent interactions with customers and requires strong technical knowledge, problem solving skills, and excellent service and communications skills. Additionally, this position works with secure networking technologies and systems, network and server infrastructure, and vendor-based Internet services. This position requires knowledge of desktop and application support technologies and practices, networking hardware and connectivity standards, knowledge of information security practices, and core infrastructure...


