42 customer care representative jobs found in Madison

JOB REQUIREMENTS: Energy Services is seeking qualified applicants for a Customer Care Representative position for our office in Madison, WI. This position is full time and will serve all communities within the state. Must have an outgoing personality and passion for working with limited and low income households, excellent customer service, math and computer skills. This is a rewarding position assisting and processing applications with the clients over the phone to establish the eligibility for energy assistance, collaborating with other agencies and stakeholders within the community, specifically veterans, disabled, elderly and families with young children. Experience working in a non-profit setting with limited income families, elderly and veterans a plus. Hours are Monday - Friday 8:30 - 5:00 with the additional hour on Tuesday and Thursdays during heating season. DUTIES: Answering incoming calls. Scheduling appointments. Responds to general questions, providing eligibility...

Job Description Senior Human Factors Researcher Location: Austin TX Visa sponsorship is not available for this position. About Oracle Health Imagine being part of a team that's not just making technology but making a real difference in people's lives. At Oracle, we're passionate about using our expertise, innovation, and global reach to redefine what's possible in healthcare. This isn't just a career-it's an opportunity to help shape the future of an industry that affects everyone, including you and your loved ones. If you're ready to turn your talent and drive into positive change, join us and help transform healthcare for the better. What you'll do Are you excited by the challenge of transforming healthcare technology? Oracle Health's Design and Human Factors Research teams are embarking on a bold new mission to completely reimagine the experience of our healthcare applications-from core EHR systems to the patient journey and everything in between....

This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. We are looking for someone to join our team as a Licensed Inside Sales Representative. Starting base pay is $25/hour with uncapped bonus plan available to you in addition to your base pay! Average variable compensation is roughly $2,000 per month but can vary and could be up to $5,000. Variable compensation will grow as we expand business in multiple states. You will assist clients with warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our products, services and benefits while also overcoming objections to purchase. You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. It needs to be a resident license for the...

Job Description Drive the renewal of Oracle's contracts with existing customers. This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America. Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling. Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory. Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure. Career Level - IC4 Responsibilities Responsible for timely...

Position Purpose: The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Ideal candidates are proactive, customer-focused, tech-savvy, and aligned with our “Make Money and Have Fun!” culture, with opportunities for growth in sales or management. Key Responsibilities: Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person. Provides product information, resolves issues efficiently, and maintains accurate customer records. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment. Manages phone inquiries professionally, processes transactions in the ERP system, and contributes to...

In this hybrid, you will be expected to work a minimum of 10 days per month from our Madison, WI 53783 office. You will report to a director, legal. Position Compensation Range: $150,000.00 - $255,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities You will select and manage outside counsel to assist with corporate litigation in class actions, employment, life and agent matters. You will review and edit briefs and motions prepared by outside counsel. You will participate in and supervise exposure analysis and setting reserves. You will participate in mediations and settlement conferences. You will provide legal advice and participate in development of corporate and enterprise strategies. You will manage case budgets and reviews outside counsel billing. You will analyze legal questions,...

Job Description Welcome to the world of data security and IAM! As our Security Sales Specialist Representative, you will be at the forefront of our sales efforts, targeting enterprise customers in need of robust data protection and access management solutions. Here's what your role entails: Industry Expertise: With your extensive knowledge of IAM and data security, you will educate and guide our enterprise clients in the latest security practices. Your ability to understand their unique industry challenges will be crucial in tailoring our solutions to their needs. Sales Leadership & Collaboration: You will lead and collaborate through the sales process, from lead generation to deal closure. This includes identifying potential clients, conducting security assessments, and presenting customized security solutions. Your goal is to ensure a seamless sales journey and exceed sales targets. Solution Architecture: Collaborate with our technical teams...

Job Description We've built a team of creators, innovators, entrepreneurs, and leaders to unlock endless possibility for our customers and partners with the power of OCI. We are now seeking an excellent AI Field Cloud Sales Representative to identify, progress, and close business within our Artificial Intelligence vertical. We Like to See Proven experience selling technology platforms and infrastructure solutions. Strong problem-solving and leadership skills, comfortable navigating ambiguity and digging into difficult problems. Executive presence, with experience selling to and partnering with the C-suite. Excellent written, presentation, and communication skills. Self-motivated, confident, and low ego. Contributes to a culture of inclusivity, creativity, and result-orientation. Experience in machine learning, deep learning, neural networks, cognitive computing, natural language processing, computer vision, or other fields of AI...

If you don’t currently hold your Property & Casualty Producer’s License, American Family will assist you in obtaining your license after offer acceptance. American Family covers the cost of the self-study course and exam(s). This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. Position Compensation Range: Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 100 miles). Those offices are: Madison, WI; Green Bay, WI; Phoenix, AZ; Minneapolis, MN; Akron, OH; Las Vegas, NV; Denver, CO; Atlanta, GA; Boston, MA; St Joseph, MO; Keene, NH. On...

General information Ref # 21752 Remote? Yes Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Candidate must reside in, or be willing to relocate to, the Greater Eau Claire, WI or surrounding area requiring local travel throughout the surrounding Eau Claire, WI, La Crosse, WI, Rochester, MN and Northwest Wisconsin sales market....

Job Description Data Platform Sales Representative, Higher Education - Florida Overview: Are you a creative problem solver who thrives on challenges? Do you have a passion for technology innovation and driving customer success? Join Oracle as a Software Data Platform Sales Executive and help transform Higher Education institutions across Florida with industry-leading data platform solutions. Oracle is a global technology leader changing the way the world does business. We're seeking an experienced, self-motivated sales professional with a drive for results and a passion for building trusted customer relationships. If you want to make an impact in the Higher Education sector with transformative cloud and data platform solutions, we encourage you to apply! Role Summary: As a Software Data Platform Sales Representative dedicated to the Higher Education market in Florida, you will identify, qualify, and close new business for Oracle's data platform offerings,...

R10078123 Field Service Technician (Open) Location: Madison, WI - Robertson Rd - Filling industrial How will you CONTRIBUTE and GROW? Airgas is Hiring for a Field Service Technician in Madison, WIAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you ! Local travel The (Cryogenic) Field Service Technician is responsible for installing and servicing on-site nitrogen generation plants and bulk medical or industrial gas systems in a safe and operationally effective manner, in accordance with all federal, state/provincial and local codes, and Airgas policies. Installs and maintains nitrogen on-site generation equipment. Installs cryogenic bulk installations both at Airgas facilities and customer sites. Repairs pressure reduction equipment associated with bulk delivery systems. Analyzes and makes general repairs...

Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless...

Job Description Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by focusing on the continual operational improvement of the Oracle stack (servers, storage, database, middleware, and applications and Oracle SaaS, PaaS, and IaaS cloud solutions). From planning to optimizing, Oracle CSS spans all phases of the Oracle solution lifecycle, helping customers align their IT and business strategies, improve system performance, and gain a competitive edge. Oracle CSS helps customers proactively handle their Oracle investment for maximum business results. A designated team of service engineers, technical account managers, and product authorities provides highly engineered solutions-including validated methods; standard methodologies; and proactive, personalized assistance-to help ensure continual operational improvement, smoother upgrades, higher system availability, and better...

Description: General Summary: Plans and manages individualized services in areas of vocational, personal, and social skills for assigned employment participants. Leads their Support Employment staff in providing quality services and support. Supervisory responsibilities: Oversees the daily workflow of their work group. Provides constructive and timely performance evaluations. Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. Principal Duties & Responsibilities: Develops service plan that responds to served individual goals. Continuously monitors the service plan to assess progress and identifies the need for modification. Informs funding sources of changing service plans to ensure billing occurs in a timely manner. Ensures authorizations are accurate and current. Regularly identifies ways to improve services. Identifies problems and looks at root causes to determine solutions....

This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. We are looking for someone to join our team as a Licensed Inside Sales Representative. Starting base pay is $25/hour with uncapped bonus plan available to you in addition to your base pay! Average variable compensation is roughly $2,000 per month but can vary and could be up to $5,000. Variable compensation will grow as we expand business in multiple states. You will assist clients with warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our products, services and benefits while also overcoming objections to purchase. You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. By utilizing your bilingual skills, you will...

Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless...

Job Description What You Will Do As a CX Cloud Applications Sales Representative, you will own the sales cycle and drive new SaaS revenue by positioning Oracle's CX Cloud and related services to prospective and existing customers across your territory. You will: Tell the "Why Oracle" story -clearly articulating the value of Oracle's unified, multi-pillar cloud applications and differentiated customer outcomes. Drive net-new SaaS cloud revenue by identifying, progressing, and closing opportunities across your named accounts/territory. Build and execute a territory strategy and sales plan , including account prioritization, pipeline targets, and forecast accuracy. Lead sales campaigns and GTM motions , coordinating internal resources to accelerate pipeline and conversion. Generate, qualify, and progress leads , ensuring disciplined opportunity management and focus on highest-value deals. Engage and influence key...

Job Description High energy individual who will be responsible for driving business development activities that drive CSS NA Fusion SaaS Services business. The role has the necessary skills to understand the market demand for Fusion SaaS services, Oracle App and Tech sales priorities, CSS Services, CSS Delivery Innovation, Oracle Fusion SaaS innovations. The role uses this understanding to execute a sustained Oracle Internal xLOB business development plan and continuously improve plan. The role should be communicating from individual sales team members to executive leadership. Key Elements of Job: Cross Line of Business Define and drive SaaS services messaging to cross line of business (xLoB) sales and engineering teams. Drive awareness of CSS service offerings with Oracle xLoB sales and engineering organizations Work cross line of business to position CSS SaaS service s at specific customers. Working with internal CSS Sales...

Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless...

Job Summary: The Senior Manager, Clinical Technical Operations within Clinical Operations is responsible for supporting the implementation, integration, and optimization of technical systems and processes that support the planning, execution, and oversight of clinical trials. This role bridges the gap between clinical operations and technical functions, ensuring that digital tools, platforms, and data systems are effectively leveraged to drive operational efficiency, compliance, and data integrity. The Senior Manager will collaborate cross-functionally with Clinical, Data Management, IT, Quality, and external vendors to support system implementation, process automation, and continuous improvement initiatives. This role also includes oversight of technical service providers and may involve line management responsibilities. Key Responsibilities: Technical Systems Oversight - Support the implementation, configuration, and maintenance of clinical operations systems...

Position Summary The Associate Director of MSAT (Manufacturing Science & Technology) - Analytical Sciences will serve as a scientific and technical leader supporting tech transfer, and commercial manufacturing of biologic drug substances and drug products. This role oversees analytical lifecycle management, method qualification/validation, comparability, control strategy implementation, and investigations. The ideal candidate brings deep expertise in biologics analytics, strong cross-functional leadership, and experience working with external contract manufacturing companies. Key Responsibilities Lead the analytical sciences function within MSAT to ensure robust support for commercial manufacturing of biologics (e.g., mAbs, fusion proteins). Drive analytical control strategy, specification setting, and lifecycle management in alignment with QbD principles. Oversee method performance monitoring and trending, analytical capability assessments, and...

Position Summary We are seeking an innovative and strategic leader to serve as the Director, U.S. Neuroscience Pipeline & Portfolio Strategy. This individual is responsible for supporting Otsuka's U.S. commercialization efforts, ensuring that pipeline assets are positioned for long-term success. This role will focus on market assessment, competitive analysis, and early brand strategy development, working closely with global and R&D, business development, and commercial teams to shape evidence generation and pre-launch planning. The individual will also contribute to portfolio planning and business development assessments, ensuring that Otsuka makes data-driven investment decisions for pipeline assets. Key Responsibilities Support U.S. market assessments for Neuroscience pipeline assets, including epidemiology, patient segmentation, unmet need identification, and pricing/reimbursement landscape evaluation. Develop brand strategies for pipeline...

Job Summary: The Director of Patient Experience Data and Clinical Outcome Assessments (PED&COA) leads the strategic integration of patient-centered outcomes into assigned global assets and programs. This role encompasses early development, regulatory submissions, post-marketing studies, and life-cycle management, ensuring patient perspectives are embedded throughout the drug development process. As a key member of the Global Integrated Evidence & Innovation team, the Director (PED&COA) will develop and execute a scientifically rigorous, patient-focused global strategy for Patient-Centered Outcomes Research (PCOR). This role ensures alignment with FDA guidance on patient-focused drug development (PFDD), regulatory expectations, and health technology assessment (HTA) requirements, while advancing Otsuka's commitment to create innovative, high-quality products for better health worldwide. Job Description: Patient-Centered Outcomes Research (PCOR):...