336 customer operations systems jobs found in Madison

Empower Dealer Success (EDS) Principal Ops Coordinator - Work from Home Due to the amazing growth and future projections of Navigator Platform, and the need to invest in world class service for our valuable dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations. The associate will engage in dealer resolutions, Dealer Navigator support, call/chat, product support and billing. Responsibilities: Execute E2E Billing support Execute E2E Dealer Navigator and product support - Call/Chat Center with inbound and outbound calls Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types Establish and foster relationships with EDS vendors - web hosts and inventory aggregators Apply effective time management skills to manage daily workload Investigate issues and apply sound judgment to detect and mitigate product defects, dealer...

The Executive Director, Field Enablement leads the strategy, execution, and continuous optimization of field systems, training and development, logistics, and HCP engagement operations that support sales force effectiveness. This leader oversees four core functional areas: 1) Field Technology - CRM, field reporting, and mobile tools, 2) Field Enablement - Fleet, sample operations, and territory alignment, 3) HCP Program Operations - Speaker Bureau, advisory boards, and congress support, and 4) Field Training and Development - Field Sales and Market Access Training, Field Leadership Capabilities, and Instructional Design & Learning Technology. The Executive Director partners closely with Field Strategy & Operations, Sales and Market Access Leadership, Medical Affairs, Brand Teams, and People and Business Services to ensure all tools, processes, program offerings, and infrastructure are aligned with business priorities and compliance expectations. This role leads a...

Job Description Fusion SaaS ERP Lead Location: Remote/telecommuting from withing the US Note: US Citizenship is mandatory for this position. Will require security clearance. Which level will depend on your primary customer. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide customer service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. The main role of a support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Responsibilities As a member of the IT organization, assist with...

Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

Job Description What You'll Do Are you an experienced Financial Analyst looking for a new opportunity? Do you love uncovering stories hidden in data? Are you eager to learn and be a team player? Come join us! The Global Business Finance Organization is responsible for supporting the company's executives and officers with financial and operational analysis to drive business decisions that contribute to the success and profitability of Oracle. Within this role, you will be responsible for providing financial support and insights to the Oracle North America Consulting organization. You will be a member of the finance team, partnering with the HQ, Sales and Business operations teams to provide FP&A support. We are seeking a highly motivated and dynamic individual to help the organization drive strategic business decisions and will be responsible for providing various aspects of financial support to Consulting Organization. This position offers an excellent opportunity...

Company : enGen Job Description : JOB SUMMARY We are seeking a skilled and proactive Mid-Level Database Administrator to join our strong, dedicated, and experienced team. The ideal candidate will primarily focus on the reliable operation, maintenance, and performance of our on-prem SQL Server environments. A foundational understanding of cloud database concepts, particularly Google Cloud SQL, is important, coupled with a strong willingness to learn and grow across diverse database platforms, including Postgres and MySQL on Linux. They should possess strong communication skills and a keen understanding of automating database tasks and managing infrastructure as code to enhance efficiency. This role offers an excellent opportunity for professional growth within an experienced team, contributing to the support and evolution of critical database systems that underpin both our provider and payer side operations. Candidates should be capable of working independently...

Akima Systems Engineering (ASE) is hiring a Biology Tech to provide technical assistance with laboratory and vivarium operations in the pursuit of scientific data, and in accordance with fundamental science practices (https://www.usgs.gov/office-of-science-quality-and-integrity/fundamental-science-practices) and quality assurance standards (https://www.usgs.gov/survey-manual/im-osqi-2022-01) . The work involves pathogens and animals. As such, compliance with regulatory aspects of the work is imperative. For animal care, work performance on some weekends and federal holidays is required. About the customer: The National Wildlife Health Center (NWHC) is a science center of the U.S. Geological Survey (USGS) with specialized laboratories that works to safeguard our Nation's health by studying the causes and drivers of wildlife diseases and by developing strategies to prevent and manage them. The NWHC is dedicated to wildlife disease detection, control, and prevention in the...

JOB REQUIREMENTS: Our client is looking for a .NET Developer to design, develop, test, implement and maintain solutions and features for applications in Microsoft .NET environment along with designing and implementing Oracle database in support of the application. The developer needs to provide reliable, responsive support for these projects and systems as developed along with existing system support as assigned. The position will be working on new development, enhancements and/or providing support for existing applications as determined by agency priorities. There are multiple initiatives to develop new applications and to redesign legacy applications to meet current business needs with supported technologies. The candidate should be motivated to stay on top of technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and agency standards as well as emerging business requirements. The candidate must understand user and...

Job Description The Training Content Developer will play a critical role in designing, developing, and maintaining technical training content for mechanical, electrical, and controls systems. This role works closely with subject matter experts (SMEs), operations teams, and training leadership to ensure training programs meet the highest standards of technical proficiency, safety, and compliance. The ideal candidate is a skilled instructional designer or technical writer with hands-on experience in data center or critical infrastructure environments, a strong grasp of Learning Management Systems (LMS), and a passion for translating complex systems into effective training. Responsibilities Design and develop high-quality training content for data center systems, including mechanical (CRAHs, chillers), electrical (UPS, generators), and controls systems (BAS, BMS, protocols like BACnet and Modbus). Create learning assets such as eLearning modules, instructor-led...

Job Description Department Description: The Hardware Product Release Group is part of Oracle's Product Release Operations and is responsible for ensuring the availability of Oracle's Products and Services in our Fusion Cloud applications according to Oracle standard processes and business practices. The group accomplishes this through part creation, model configuration, and pricing set up in the Product Management and Pricing applications. Responsibilities Responsibilities - What you'll do: Provide support to daily operations by managing functional processes Participate in Root Cause and Analysis discussions and provide QA support to ensure high quality standards. Coordinate and support process improvement initiatives, ensuring alignment with organizational goals and strategies. Work collaboratively to support business requirements during process and project implementation. Release coordination with tracking and reporting release...

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: We are seeking a Senior Technical Implementation Lead with deep expertise in Anti-Money Laundering (AML) and Fraud Transaction Monitoring Systems to design, implement, and optimize enterprise-scale monitoring solutions across our U.S. banking operations. This individual will play a key role in delivering technology solutions that strengthen our Client's financial crime detection...

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. The Strategic Analytics and Adoption Team is looking to expand with a new Principal Adoption Manager.? As a Principal Adoption Manager, you lead successful adoption delivery engagements for customers to maximize end-user efficiency, and satisfaction. You will analyze and present data to identify areas of opportunity,...

At Otsuka our mission is to create new products for better health worldwide. Our purpose is to defy limitation so that others can too. In this exciting role, as a Sr. Analyst within OAPI supply chain team, you will work cross-functionally across various departments to support implementation of the S&OP (Sales & Operations Planning) process. You will assist in managing a complex portfolio of products with competing priorities that include balancing inventory, managing vendor / supplier relationships, optimizing total delivered cost to meet finished goods demand with focus on delivering value to our patients, our suppliers, and to Otsuka. You will create an environment for proactive communications with cross functional collaborators that will help ensure both internal and external customer demands are consistently met with no laps in supply and availability of products to our patients. Additional facets of the role include coordinating purchase requisitions in the...

Responsible for performing the administrative functions for any or all hub and station operational areas in reference to the Next Generation Staffing (NGS) including but not limited to, Employee Roster Management Application (ERMA), MySchedule BlueYonder (BY) and the accompanying Spotfire Dashboard. Serves as a customer’s first line of contact for a variety of issues. May also provide clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance, customer service and human resources. Essential Functions Responsible for the support, maintenance, and roster management of Next Generation Staffing (NGS) systems, including Employee Roster Management Application (ERMA). and MySchedule BY in collaboration with operations and management. Prints rosters from MySchedule systems and provide to management for daily operational sort function. Works closely with management on filtering, printing, and preparing data...

Company : Highmark Inc. Job Description : JOB SUMMARY This job reviews, evaluates, and processes various Stop Loss (Excess Risk and Reinsurance) claims in accordance with established turnaround and quality standards. Responsible for building positive client relationships, providing education, and analyzing client claim losses as well as current issues regarding client activities; disseminates necessary information to the management. Follows up on pended claims in accordance with department standards. HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. ESSENTIAL RESPONSIBILITIES Processes daily incoming Stop Loss claims including...

Summary The Supervisory MSA plans and directs scheduling functions and administrative support for Medical Support Assistants assigned to the Scheduling Support Section at the Madison VA Hospital and Clinics in Madison, WI This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All U.S. Citizens NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Supervisory Medical Support Assistant provides daily oversight and supervision to subordinate employees and is responsible for the effectiveness of the clerical support staff. Duties include but are not limited to: Assigning and evaluating the work of subordinate MSA staff Assuring coverage of all areas...

Job Description The Oracle Cloud Infrastructure (OCI) enables allow you to build and operate a massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve complex problems in distributed, highly available services and virtualized infrastructure. Our engineers have a significant technical and business impact at every level designing and building innovative new systems to power our customers' business-critical applications We are reimagining what's possible with a true cloud-native data service to provide unparalleled performance and durability with our new large-scale distributed services and storage backend. Our services expose highly available, high-performance storage volumes and backups...

Job Description Department Description: The Cloud Product Release Group is part of Oracle's Product Release Operations and is responsible for ensuring the availability of Oracle's Products and Services in our Fusion Cloud applications according to Oracle standard processes and business practices. The group accomplishes this through part creation, model configuration, and pricing set up in the Product Management and Pricing applications. Role Description: Oracle Product Release is seeking a Summer Intern who will work within the Cloud Product Release Team to assist with the coordination of release milestones, administrative reporting and requirements gathering for enhancements to our process tools. The role will involve the analysis of our release process, managing timelines, release and part creation, reporting and presentations, and cross functional communications within Oracle. Responsibilities - What you'll do: Release coordination with tracking and...

Job Description Oracle's Global Physical Security (GPS) Systems Team is responsible for securing the corporation's global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager (TPM) for Wireless Intrusion Detection Systems (WIDS) who will own the end-to-end lifecycle of enterprise wireless detection, monitoring, and counter-surveillance solutions for a complex and global security environment. Reporting to the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and integrations necessary for WIDS excellence-partnering closely with security operations, engineering, data center operations, and end-user groups. Responsibilities Product & Program Ownership Own the lifecycle management, standards, and feature evolution for all Wireless Intrusion Detection Systems (WIDS), including integration with...

Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering innovative solutions that solve complex business challenges. Our success hinges on a robust, scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. The Role The Director of Marketing Technology will be a pivotal leader responsible for defining, building, and managing the end-to-end MarTech ecosystem. This individual will bridge the gap between marketing strategy, technology infrastructure, and data analytics. You will ensure our technology stack is optimized for performance, scalability, data integrity, and compliance, ultimately accelerating revenue growth and enhancing the customer experience. This...

Job Description The Program: Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. majority of our temporary hires. The individual is performing hourly job duties as defined under the Fair Labor Standards Act. The Organization: Global Industry Unit (GIU) is a dedicated development organization with deep domain expertise, specializing in building and operating industry specific cloud applications. Our organization with over 23,000 employees works on solving the most complex business problems across a wide range of industries, globally. Focused R&D investment of $700+ million annually in industry applications 16M users served across nearly...

Job Description The Oracle Cloud Infrastructure (OCI) enables allow you to build and operate a massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges. We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve complex problems in distributed, highly available services and virtualized infrastructure. Our engineers have a significant technical and business impact at every level designing and building innovative new systems to power our customers' business-critical applications We are reimagining what's possible with a true cloud-native data service to provide unparalleled performance and durability with our new large-scale distributed services and storage backend. Our services expose highly available, high-performance storage volumes and backups...

Job Description The Program: Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. majority of our temporary hires. The individual is performing hourly job duties as defined under the Fair Labor Standards Act. The Organization: Global Industry Unit (GIU) is a dedicated development organization with deep domain expertise, specializing in building and operating industry specific cloud applications. Our organization with over 23,000 employees works on solving the most complex business problems across a wide range of industries, globally. Focused R&D investment of $700+ million annually in industry applications 16M users served across nearly...

VP Consulting DeliveryRemote - United StatesJR012636 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things _!_ We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. Honesty Reliability Curiosity Collaboration Passion About the role and what you'll be doing: The VP of Delivery Excellence is a senior executive responsible for ensuring the successful execution of consulting services and projects across the organization. This leader drives operational excellence, customer...