72 customer service representative jobs found in Madison

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Introduction Join a team of collaborative and fun individuals and perform a variety of daily tasks in a fast-paced environment as a DMV Customer Service Representative for the Division of Motor Vehicles (DMV), Correspondence Processing Unit! This position is headquartered at the Hill Farms State Office Building in Madison, WI and is required to work full time in the office. WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year. Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment) A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements An...

Position Purpose: The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Ideal candidates are proactive, customer-focused, tech-savvy, and aligned with our “Make Money and Have Fun!” culture, with opportunities for growth in sales or management. Key Responsibilities: Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person. Provides product information, resolves issues efficiently, and maintains accurate customer records. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment. Manages phone inquiries professionally, processes transactions in the ERP system, and contributes to...

Introduction The Wisconsin Elections Commission is looking for a Help Desk Customer Service Representative! This position is in-person and headquartered at 201 W Washington Avenue, Madison, WI. The Wisconsin Elections Commission is charged under Wisconsin Statutes to administer and enforce Wisconsin’s elections laws. A core mission of the Commission is to ensure ongoing and quality education, training, outreach, technical assistance, and advice to municipal clerks, county clerks, and local election inspectors (poll workers) that conduct elections as well as to ensure adherence to, and compliance with Wisconsin election laws and required procedures. Another core function of the Commission is to provide current and accurate information to the public as well as various governmental and other organizations about the State's electoral processes, voting statistics, and trends. For more information about the Wisconsin Elections Commission, visit our website ....

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Customer Svcs Rep Job Summary: Transportation Services is seeking an enthusiastic Customer Service Representative who enjoys helping people, solving problems, and creating positive experiences. In this role, you'll be the friendly face of our department-guiding students, employees, and visitors through their parking and transportation needs. This position is customer-facing and highly interactive, working with individuals in person, over the phone, and electronically. You'll rotate among three office locations, keeping each day fresh and dynamic. We're looking for a motivated contributor who enjoys teamwork, communicates clearly, and is comfortable using computer systems to support...

Become a part of our caring community and help us put health first "With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does." The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions....

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Network Ops Center Tech I Job Summary: We are seeking two motivated individuals who enjoy real-time problem solving and want to make a meaningful impact every day. As part of our Systems and Network Control Center team, the Network Operations Center Technicians serve as the frontline guardians of UW-Madison's digital environment. Our technicians monitor hundreds of critical IT systems and networks-responding quickly to issues and helping ensure seamless, reliable connectivity 24/7/365. In this role, you'll oversee the health and performance of key services and infrastructure that supports students, faculty, researchers, and partners across Wisconsin and beyond. This recruitment will...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Food Service Manager Job Summary: Join the team that makes the Wisconsin Union one of the most popular event venues in Madison. Under the general supervision of the Catering Operations Director, this position will execute on- and off-site catered events for Memorial Union, Union South, and other campus locations. In this role, you will lead the coordination and execution of a wide spectrum of events-from intimate breakfast meetings and weddings to large-scale banquets for up to 800 guests. You will be responsible for supervising and training permanent and part-time staff, mentoring student team members, and setting schedules. Additionally, you will manage inventory and assist with food,...

Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process. Job category: University Staff Employment type: Regular Job profile: HR Coordinator Job summary: LinkUW, is a new shared services initiative designed to transform the way administrative work gets done across campus. LinkUW’s mission is to deliver timely, customer-centered human resources and financial services to schools, colleges, and divisions. This position provides entry‑level support for payroll processing, benefits administration, and leave tracking. Assists employees with routine questions and helps units with basic HR tasks to ensure accurate and timely service. Key job responsibilities: Manages the dissemination of HR related communications to various audiences under the direction of leadership Schedules logistics and secures resources for recruitment processes, onboarding activities,...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Temporary (Fixed Term) Job Profile: Event Coordinator Job Summary: Conference Coordinators plan and manage multiple academic and professional conferences throughout the year, both on and off campus. They collaborate with campus departments and organizers to oversee all aspects of event planning-including registration and website creation, logistics coordination, room diagrams, food and beverage planning, and audiovisual needs-while successfully managing multiple fast-paced events simultaneously. 40 hours a week. 5 days a week, schedule will vary depending on the conference schedule. The primary hours will be Monday-Friday 8:00 - 4:00, with an occasional night and or weekend depending on conference/program...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: HVAC Mechanic Job Summary: Join the Housing Facilities team as an HVAC Mechanic! The Mechanical Maintenance team repairs and maintains all mechanical, HVAC, plumbing, electrical, and refrigeration systems in University Housing, serving the residents and guests who live and eat on the UW-Madison campus. This position: Assists and guides student workers Communicates in English via radio and in person to emergency personnel Performs HVAC diagnosis and advanced repair work in a variety of University Housing Buildings in both occupied and vacant spaces. Performs duties in a highly diverse student and family housing community, including resident-occupied spaces, as well as in vacant and common areas Responds to, and solves urgent or...

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Administrative Assistant III Job Summary: Join Our Team as an Administrative Assistant III Looking for a role where your organizational skills truly make an impact? As the Administrative Assistant III in our Housing Facilities office, you'll be the hub of communication and coordination that keeps our operations running smoothly. From supporting staff and residents to ensuring documentation is accurate and in compliance, your work directly influences service quality and resident satisfaction. This position is key to providing reliable, responsive customer service within Housing Facilities, ensuring clear communication and timely support for students, residents and contractors. Work...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Remote Customer Service Associate About Your Role At Fiserv, we enable payments and financial services that help clients move money securely and efficiently. The Remote Customer Service Associate will join a support team focused on resolving electronic transaction inquiries and maintaining strong client relationships. This role supports operational reliability and client satisfaction through accurate issue resolution and timely case management. What...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description The role demands enterprise-level leadership across reliability, safety, regulatory compliance, financial stewardship, community engagement, and long-term capacity strategy to ensure OCI’s infrastructure platform delivers industry-leading uptime, security, efficiency, and scalability. This position reports into senior OCI infrastructure leadership and serves as a key executive interface across design, construction, engineering, cloud operations, finance, compliance,...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Billing Coordinator III is responsible for: Becoming familiar with the organization's systems and making recommendations to modify or develop new procedures to meet specialized needs of the customers or business users - Daily auditing and verification review of the expense paid and/or weekly billing of individual clients. Preparing and maintaining audit documents for accuracy both operationally and contractually Excellent communication skills are needed in order to interface with operating locations, internal functional departments and clients. Essential Functions Audit manifests daily by verification of notes and adding revenue and reviewing expense to be paid Audit manifests daily by using the Customer Weekly Report Invoice assigned Clients daily and/or weekly Understand the contract for each Client...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end-to-end management of the organization's telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Description: General Summary The Warehouse & Logistics Manager is responsible for overseeing the efficient, safe, and sustainable operation of warehouse, aftermarket and transportation functions. This role drives revenue and margin growth while ensuring operational excellence, customer satisfaction, and environmental stewardship. Key responsibilities include warehouse operations, logistics coordination, demand planning, and process improvement. This position directly contributes to the DGR mission of generating funds to help people in our community live, work, and thrive through housing, employment, and supportive services. Leadership Responsibilitie s Recruit, interview, hire, and train team members. Oversee daily departmental operations to ensure efficiency and productivity. Provide ongoing coaching, feedback, and timely performance evaluations. Proactively manage employee development, performance improvement, and disciplinary actions, up to and including...

This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. We are looking for someone to join our team as a Licensed Inside Sales Representative. Starting base pay is $25/hour with uncapped bonus plan available to you in addition to your base pay! Average variable compensation is roughly $2,000 per month but can vary and could be up to $5,000. Variable compensation will grow as we expand business in multiple states. You will assist clients with warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our products, services and benefits while also overcoming objections to purchase. You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. It needs to be a resident license for the...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for VESTIS. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Job Summary The Production Supervisor is...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Billing Coordinator III is responsible for: Becoming familiar with the organization's systems and making recommendations to modify or develop new procedures to meet specialized needs of the customers or business users - Daily auditing and verification review of the expense paid and/or weekly billing of individual clients. Preparing and maintaining audit documents for accuracy both operationally and contractually Excellent communication skills are needed in order to interface with operating locations, internal functional departments and clients. Essential Functions Audit manifests daily by verification of notes and adding revenue and reviewing expense to be paid Audit manifests daily by using the Customer Weekly Report Invoice assigned Clients daily and/or weekly Understand the contract for each Client assigned...

Job Description Drive the renewal of Oracle's contracts with existing customers. This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America. Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling. Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory. Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure. Career Level - IC4 Responsibilities Responsible for timely...

Description: General Summary: The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities. Principal Duties & Responsibilities: Provide best in class service by greeting customers, answering questions and inviting them to return Process transactions accurately, professionally, and efficiently Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area Maintain neat, clean and safe environment by following established 5S principles and safety guidelines Monitors the fitting rooms, returning items to...

In this hybrid, you will be expected to work a minimum of 10 days per month from our Madison, WI 53783 office. You will report to a director, legal. Position Compensation Range: $150,000.00 - $255,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities You will select and manage outside counsel to assist with corporate litigation in class actions, employment, life and agent matters. You will review and edit briefs and motions prepared by outside counsel. You will participate in and supervise exposure analysis and setting reserves. You will participate in mediations and settlement conferences. You will provide legal advice and participate in development of corporate and enterprise strategies. You will manage case budgets and reviews outside counsel billing. You will analyze legal questions,...

JOB REQUIREMENTS: Energy Services is seeking qualified applicants for a Customer Care Representative position for our office in Madison, WI. This position is full time and will serve all communities within the state. Must have an outgoing personality and passion for working with limited and low income households, excellent customer service, math and computer skills. This is a rewarding position assisting and processing applications with the clients over the phone to establish the eligibility for energy assistance, collaborating with other agencies and stakeholders within the community, specifically veterans, disabled, elderly and families with young children. Experience working in a non-profit setting with limited income families, elderly and veterans a plus. Hours are Monday - Friday 8:30 - 5:00 with the additional hour on Tuesday and Thursdays during heating season. DUTIES: Answering incoming calls. Scheduling appointments. Responds to general questions, providing eligibility...