Actalent
Madison, CT, USA
Hiring for a Field Service Technician in Madison! Job Description The Field Service Technician plays a crucial role within the Service Department, responsible for the installation, maintenance, technical support, evaluations, case maintenance, customer support, and report generation for X-ray devices and similar equipment. This position requires both in-house and field work, supporting the customer support queue and collaborating closely with scheduling and engineering teams to deliver high-quality system service, training, and documentation. Responsibilities Provide incoming technical support, troubleshoot issues, and offer direction. Maintain and update open service cases in a timely manner. Support in-office operations during non-travel periods, assist with customer support queue and service tasks. Conduct in-house evaluations and repairs. Perform on-site services, installations, preventative maintenance, evaluations and repairs,...
