13 field service jobs found in Marlborough, MA

We are seeking a Manager of Customer Support for North America for our teams based in Bohemia, NY and Marlborough, MA. In this position you will enable an elevated level of customer service through the sales order processing cycle. Grow with Us - Your Responsibilities: Lead and support a team of 8-10 Order Process Management Specialists on daily operational tasks and projects Responsible for achieving a high quality customer experience and ongoing process improvements Ensure adherence to global business processes and strategies Support daily order handling, purchasing, import/export, and order escalation activities Drive excellence in delivery with rapid escalation actions and establish strong relationships with internal and external stakeholders Define, communicate and manage client standards and changes, and participate in sales reviews Clear management of the escalation process to ensure adherence to a high level of delivery reliability Provide internal...

As a Scientist, you will lead and execute technical work packages, working hands-on in the lab to design, run, and analyze experiments. You will contribute directly to the development of cutting-edge upstream processes, support internal and external collaborations, and mentor junior team members. This role offers a unique blend of applied research, process optimization, and customer-focused innovation. The Application & Testing Lab - Bioreactor Technologies in Marlborough specializes in cultivating mammalian and microbial systems to generate high-quality data that advances the development of Sartorius' bioreactor solutions. Our team conducts rigorous process testing to optimize performance, validate new designs, and produce market-relevant datasets that support product innovation. In close collaboration with customers, field teams, and global R&D groups, we translate experimental insights into practical solutions that enable more efficient and scalable bioprocessing....

Sartorius’ Emerging Therapies Services team in the Greater Boston (MA) area is a part of Corporate Research Group and is engaged in the design, development, and optimization of next generation viral vector and monoclonal antibody engineering and manufacturing processes that can be transformed from early pre-clinical stage into cGMP ready manufacturing scale. The incumbent is expected to work closely together with an internal multi-disciplinary product development team, to create forward looking processes that provide a basis for commercial manufacturing that can be integrated into our process solution offering. This is an exciting opportunity to drive the creation of new innovative biomanufacturing solutions, Sartorius has formed an initiative to discover new trends and cutting-edge opportunities for rapid conversion towards next generation continuous and integrated closed manufacturing solutions. This exciting initiative enables the research, process development and clinical...

POSITION: Overnight Global Security Operations Center Analyst FULLTIME: 12-month assignment LOCATION: Marlborough, MA SCHEDULE: 3rd shift, Sunday -through Thursday, from 12:00am-8:00am. ET, with an ability to work additional days/hours as business requires. PAY RANGE: $30-$33 (Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.) JOB DESCRIPTION: The Global Security Operations Center (GSOC) Operator role is part of a 24/7 security team that analyzes and reports on risks to the company including natural disasters, terror attacks, civil unrest, workplace violence, facility intrusion, and other risks. The GSOC directly supports the Global Security & Resiliency team and other business units. Shift Requirements **3rd shift, Sunday - Thursdays from 12:00am-8:00am., with an ability to work additional days/hours as business requires. About role: In this role, you will monitor surveillance...

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. The Senior Manager is a strategic leader responsible for overseeing Pharmacovigilance (PVRM) and non-PVRM vendor management, adverse event handling and reporting, and supporting global PV systems. This role oversees compliance training, quality monitoring, audit and inspection preparedness, and cross-functional initiatives to ensure operational excellence and regulatory adherence. The Senior Manager works closely...

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to...

Data Scientist for Sartorius Data Analytics at Sartorius Stedim Biotech. In this key role you will have a strong customer focus to help secure innovation and growth. Combining your experience in the Biopharma or Pharma industry with knowledge of applied statistics such as MVDA, DOE, MSPC, PAT, QbD, Model Predictive Control (MPC), AI/Machine learning. Sartorius Data Analytics, a market leader in advanced analytics and provider of Umetrics Suite of Data Analytics Solutions, is on a strong growth path driving new innovative solutions in the field. There is currently an unique opportunity for a Data Scientist to support the Sartorius sales teams and drive customer applications. This position is based in North America. You will be home based, with regular travel (about 30%). What you will accomplish together with us: Working in a global team of data scientist who are subject matter experts in Data Analytics applications within Biopharma. Assisting customers in...

DESCRIPTION Are you a strategic thinker with a passion for driving business growth and profitability? Join our team as a Senior Business Manager and play a critical role in shaping the future of our company. Recognized by the Management Committee and peers as a key contributor, you will exhibit high proficiency in your responsibilities and drive significant impact. RESPONSIBILITIES Sales Strategy & Execution Deliver principal goals in volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, Shelving) for assigned customers at the lowest possible cost. Revenue & Budget Management Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget. Customer Business Planning Develop and sell strategic Customer Business Plans. Align cross-functional teams-including Sales, Marketing, Technology, and Retail-to execute in-store presence and business...

Are you a strategic thinker with a passion for driving business growth and profitability? Join our team as a Senior Business Manager and play a critical role in shaping the future of our company. Recognized by the Management Committee and peers as a key contributor, you will exhibit high proficiency in your responsibilities and drive significant impact. Sales Strategy & Execution Deliver principal goals in volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, Shelving) for assigned customers at the lowest possible cost. Revenue & Budget Management Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget. Customer Business Planning Develop and sell strategic Customer Business Plans. Align cross-functional teams—including Sales, Marketing, Technology, and Retail—to execute in-store presence and business objectives. Relationship Management Serve as...

Packaging Engineer, Liquids at Helen of Troy Nevada Corporation in Marlborough, MA Support R&D efforts for Helen of Troy’s beauty liquids product development. Oversee sourcing, testing, and implementation of new packaging solutions, taking into account industry trends, government regulations, and company sustainability initiatives. Duties and responsibilities: Research, define, and source packaging solutions for new beauty products considering function, brand identity, sustainability, manufacturability, cost, and timeline. Build and maintain strong relationships with packaging suppliers, distributors, and contract manufacturers to ensure on-time delivery of new product development initiatives. Organize and oversee preliminary testing to qualify new packaging prototypes. Oversee compatibility testing, drop testing, and transit testing to ensure packaging is robust and maintains product integrity. Manage and maintain documents, including packaging specifications...

DESCRIPTION As a Business Manager (Stop & Shop), you will play a pivotal role in driving our company's success by achieving key business objectives and fostering strong relationships with our customers. Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta. RESPONSIBILITIES Achieve Sales Goals: Deliver principals' volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings. Strategic Communication: Communicate principals' priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business...

As a Business Manager (Stop & Shop), you will play a pivotal role in driving our company's success by achieving key business objectives and fostering strong relationships with our customers. Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta. Achieve Sales Goals: Deliver principals’ volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings. Strategic Communication: Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met. Leadership and Reporting:...

This opportunity is open on the East Coast , working #hybrid on-site 3 days a week in an Acosta Group office . You will generate data and insights in support of category management and sales projects and initiatives (including category reviews, new item presentations, scorecards, assortment/shelving, and ad-hoc analytics). Essential Functions: Provide analytical support for category management and sales projects and initiatives utilizing various CPG and Retailer data sources and tools . Responsible for quality control of data sources and ensuring accuracy of deliverables , often requiring engagement with other BI associates and data/tool vendors. Build and update weekly and monthly dashboards and provide insights Participate in the development of sales presentations incorporating syndicated data and other sources of data that address business issues. Work closely with business managers to ensure quality results are delivered Keep...