Fidelity Investments
Merrimack, NH, USA
Job Description: As Director coordinating Critical Incident Response, you will play a pivotal role in advancing the firm’s enterprise-wide crisis management program within the Corporate Risk organization. Reporting to the Vice President of Critical Events and Crisis Management, your role involves crafting and improving program capabilities. You will develop and maintain critical documentation. You will lead exercises and work with senior leadership and key partner teams across the organization, including Communications, Human Resources, Legal, Technology, and Global Security. The Role Drive the development and execution of the organization’s critical event management strategy in alignment with enterprise resiliency objectives. Create, update, and maintain crisis management playbooks for scenarios impacting infrastructure, technology, and reputation. Design and facilitate tabletop exercises across diverse scenarios. Convene and support the Executive Crisis...

