Thrivent
Minneapolis, MN, USA
The Training Associate is responsible for providing learning and development support to help the business area accomplish its operational goals. Overall responsibilities include assess training needs, recommend training solutions, schedule and deliver training sessions, and measure and monitor trainee progress to ensure delivery of business results. Expected to deliver training that covers product, process and systems knowledge as well as service skills development. Preference for candidates within a commutable distance to Minneapolis, MN Job Duties and Responsibilities Partner with business area management to assess training needs for products, programs, policies, procedures, processes, technical systems and service skills, and develop plans to address those needs. Update and organize classroom training materials (training manuals, job aids, role-play simulations, quizzes, tests, etc.) using prepared curriculum. Deliver training in either classroom...


