Full time
IDNArmstrong's Inc.
Nashville, TN
Based in Nashville, TN, the individual in this position is responsible for providing superior service for customers throughout the state of Tennessee. Responsibilities include the following: Assisting customers by phone Using the computer system to provide information on price and availability Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, handling customer returns and related tasks. Manufacturer/vendor contact for factory orders Outbound customer calls to assist in growing the business in the region This individual should excel in a team-oriented work environment — working with the branch staff to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives. Key Working Relationships: The successful candidate will report to the Nashville Branch Manager. The individual will work...

