Contract
Aston Carter
Nashville, TN, USA
Job Title: Customer Service Representative Location: Nashville, TN Overview Seeking a detail-oriented and customer-focused Customer Service Representative to join our fast-paced team. This role is critical in ensuring exceptional service for existing clients while supporting new business opportunities. Key Responsibilities Handle inbound calls and emails from customers, providing timely and accurate assistance. Process client change orders and update account information as requested. Generate and verify work orders for upcoming and previous days. Provide sales quotes and assist with new client setup for phone and web sales. Make outbound calls as needed to follow up on requests or confirm details. Collaborate with the Customer Service team to manage 20–50 calls daily. Perform accurate order entry and maintain sensitive information with confidentiality. Qualifications Strong communication skills (phone and email) with the ability to build rapport...


