Aston Carter
Neenah, WI, USA
Job Title Order Support Specialist Job Description The Order Entry Specialist I serves as the initial point of contact for processing client orders and supporting administrative workflows. The role involves accurately entering and managing 70-80% of order-related tasks independently. Responsibilities Process client orders using company platforms, ensuring accuracy and timeliness while meeting departmental metrics for volume and turnaround time. Support administrative workflows related to order fulfillment, including documentation, tracking, and system updates. Provide guidance on navigating software applications and hardware tools used in order processing. Independently identify and resolve order discrepancies using established procedures and critical thinking. Escalate complex or non-standard order issues to appropriate teams to ensure seamless client service. Maintain detailed records of all order-related interactions, updates, and...


