New Bedford Whaling Museum
New Bedford, MA
The Museum Tour Coordinator supports the booking, organization, and delivery of museum learning programs for students and adults. This includes approximately 10,000 K-12 and college students annually and specialty groups. Reporting to the Associate Director of Museum Learning and working closely with educators, students, adult learners, and staff in various departments, the Museum Tour Coordinator manages booking inquiries, scheduling, administrative details, and logistics for student field trips and adult guided tours from start to finish. This individual demonstrates outstanding customer service, a solutions-oriented mindset, and a proactive sales approach that prizes positive visitor experiences on a daily basis. This is a part-time position of 25 hours per week, and a Monday-Friday, 8:30-1:30pm schedule. Core Responsibilities Fulfill scheduling and booking inquiries via phone and email Proactively sell experiences and bookings to student and specialty groups Actively...

