Full time
FedEx Freight
North Chili, NY, USA
POSITION OVERVIEW Lead employees in all service center functions. Ensure customer satisfaction by timely, proper handling of shipments and apply all applicable administrative support responsibilities. ESSENTIAL FUNCTIONS: Lead, educate and develop employees Monitor education of all new employees Plan the daily manpower needs to ensure customers' freight is delivered and picked-up timely Communicate with dispatch at various terminals to coordinate the movement of trailers and freight Responsible for the clean and safe working condition of the facility and equipment Implement company policy in all matters including hires, disciplinary issues and terminations Monitor and analyze all opportunities to cut costs and improve efficiencies Provide clear and frequent communication to all employees on service center productivity and company policies and procedures Communicate with Account Manager(s) to ensure customers’ and company’s needs are met Identify freight...

