81 call quality professional jobs found in Oklahoma City

Become a part of our caring community and help us put health first The Call Quality Professional 2 at IFG is responsible for monitoring, evaluating, and documenting the quality of telephonic sales enrollment calls conducted by downline agencies and internal sales partners. This role ensures compliance with carrier requirements, CMS guidelines and IFG internal quality standards. The Call Quality Professional 2 reviews call flow accuracy, disclosure completeness, sales ethics, and adherence to approved scripts. Work assignments are varied and require interpretation of regulatory standards, independent judgment, and the ability to identify and escalate high risk behaviors. The Call Quality Professional 2 supports IFG's end-to-end quality process by conducting audits of telephonic sales calls, identifying compliance risks, documenting quality findings, and providing clear feedback to sales agents. This role contributes to IFG's mission of elevating consumer experience,...

Job Summary: The Senior Manager, Clinical Technical Operations within Clinical Operations is responsible for supporting the implementation, integration, and optimization of technical systems and processes that support the planning, execution, and oversight of clinical trials. This role bridges the gap between clinical operations and technical functions, ensuring that digital tools, platforms, and data systems are effectively leveraged to drive operational efficiency, compliance, and data integrity. The Senior Manager will collaborate cross-functionally with Clinical, Data Management, IT, Quality, and external vendors to support system implementation, process automation, and continuous improvement initiatives. This role also includes oversight of technical service providers and may involve line management responsibilities. Key Responsibilities: Technical Systems Oversight - Support the implementation, configuration, and maintenance of clinical operations systems...

Become a part of our caring community and help us put health first The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members and caregivers towards appropriate resources. Facilitate interactions with those resources by directly connecting the member and caregivers to close gaps in care within the community. The Care Manager, Telephonic Behavioral Health 2 is a Licensed, Masters level, Social Worker who functions as a Support Social Services associate (Support SS) in our Special Needs Plan (SNP) program and serves as part of an interdisciplinary care team member working with other disciplines, such as nurse care managers, dieticians, behavioral health, and pharmacists to help promote and support member health and well-being. This role requires the use of structured assessments along with critical thinking skills to determine...

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. Responsibilities The physician will dedicate 30-70% of time, daily, ensuring high-quality and safe daily operations our Home-Based Primary Care Program. The major aspects of work are focused on program leadership, program management, quality assurance, performance improvement, and other specific duties and coverage as assigned. The balance of time will be utilized to manage a small panel of HBPC Veterans and to serve in rotation for other clinical assignments within GEC as...

Position Summary The Associate Director of MSAT (Manufacturing Science & Technology) - Analytical Sciences will serve as a scientific and technical leader supporting tech transfer, and commercial manufacturing of biologic drug substances and drug products. This role oversees analytical lifecycle management, method qualification/validation, comparability, control strategy implementation, and investigations. The ideal candidate brings deep expertise in biologics analytics, strong cross-functional leadership, and experience working with external contract manufacturing companies. Key Responsibilities Lead the analytical sciences function within MSAT to ensure robust support for commercial manufacturing of biologics (e.g., mAbs, fusion proteins). Drive analytical control strategy, specification setting, and lifecycle management in alignment with QbD principles. Oversee method performance monitoring and trending, analytical capability assessments, and...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Performance Suite Analytics team offers candidates the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions....

Job Summary: The Director of Patient Experience Data and Clinical Outcome Assessments (PED&COA) leads the strategic integration of patient-centered outcomes into assigned global assets and programs. This role encompasses early development, regulatory submissions, post-marketing studies, and life-cycle management, ensuring patient perspectives are embedded throughout the drug development process. As a key member of the Global Integrated Evidence & Innovation team, the Director (PED&COA) will develop and execute a scientifically rigorous, patient-focused global strategy for Patient-Centered Outcomes Research (PCOR). This role ensures alignment with FDA guidance on patient-focused drug development (PFDD), regulatory expectations, and health technology assessment (HTA) requirements, while advancing Otsuka's commitment to create innovative, high-quality products for better health worldwide. Job Description: Patient-Centered Outcomes Research (PCOR):...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. GPS – Financial Accounting Advisory Services (FAAS) – State and Local – Senior Manager From strategy to execution, the Government & Public Sector practice of Ernst & Young LLP provides a full range of consulting and audit services to help our State, Local and Education (SLED) clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare...

Job Descriptions: Kratos Defense & Security Solutions, Inc., is a leading defense technology company focused on unmanned systems, satellite communications, cyber security/warfare, microwave electronics, missile defense, training, and combat systems. Our customers include the U.S. federal government, foreign governments, commercial enterprises, and state and local government agencies. At Kratos, we prioritize affordability as a cornerstone of our technology. We leverage proven, cutting-edge methodologies and technology to minimize costs, streamline schedules, and mitigate risks, ensuring timely delivery of cost-effective solutions to market. Kratos Unmanned Aerial Systems (KUAS), a division of Kratos Defense, is renowned for its expertise in developing, delivering, integrating, and supporting high-performance, cost-effective, jet-powered Unmanned Aerial Systems (Targets and Tactical). As a mid-tier defense contractor, we've demonstrated agility and innovation in providing...

Job Title: Maintenance Technician 2 (Residential Light Commercial) Reports To: General Manager Location Name: Gordons Location Address: 12354 S. Sunnylane Rd Oklahoma City, OK 73160 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Summary Job Summary Under general supervision, performs precision tune-ups and maintenance on HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: Works under general supervision to perform maintenance calls Independently...

Position Description & Qualifications We are seeking a Program Director to oversee execution of a large-scale Indefinite Delivery Indefinite Quantity (IDIQ) contract. This role combines executive-level leadership , Engineering, and business capture to deliver mission-critical solutions for U.S. customers in CONUS and OCONUS locations. The ideal candidate will have a proven record of P&L portfolio management , large-scale program start-up , and high-value organic growth . Key Responsibilities: Portfolio Oversight: Direct P&L for a portfolio of Task Orders funded by a variety of Mission Partners on multi-faceted, sole-source IDIQ vehicle Ensure cost, schedule, and performance objectives are met across multiple Task Orders. Act as the single point-of-contact responsible for managing and directing Serco activities with respect to the IDIQ and for interfacing with the government Responsible for all planning, organizing,...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY delivers unparalleled tech consulting services in data strategy, business intelligence, digital, machine learning and Artificial Intelligence. We support and enable big ideas, always with the ambitions to keep doing more. The opportunity We are seeking a Data Engineer with strong semantic data engineering capabilities — someone who can design and build modern data pipelines while also implementing semantic frameworks (ontologies, taxonomies, and knowledge graphs) that enable agentic AI and intelligent data products. In this role, you will work at the intersection of data engineering, knowledge representation, and AI enablement, helping create a context layer that allows AI systems to understand and reason over...

Location: San Diego, Dallas, New York At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax - Business Tax - Partner of the Firm - Manager Will you shape the future or will the future shape you? The opportunity A company's "people investment" is one of its most significant investments and EY's Partner of the Firm practice is supported by nationally sponsored, world-class technology and tools and a consistent process to deliver quality income tax returns. We are a specialized practice dedicated to serving the individual tax compliance needs of EY's US based partners. There are no sales pressures or sales goals in our group. We retain our annuity work and earn new work (newly promoted partners and direct admits) by providing exceptional client service to our existing client base. As a...

Job Summary Otsuka is a healthcare company driven by our purpose and defined by our beliefs. Otsuka DM is part of the Clinical Analytics department and supports the efficient and effective development and delivery of the clinical pipeline. The Sr. Clinical Coding Specialist represents the OPDC Data Management Department in a leadership role as a key member of the Global Medical Coding Working Group to govern global medical coding practices. The Sr. Clinical Coding Specialist also provides technical expertise to coders, data managers, and project teams to develop and maintain consistency, accuracy and quality of data coding. Job Description Lead and manage end to end coding activities and deliverables across multiple projects. Serve as Coding Subject Matter Expert (SME) from protocol review to database lock to provide guidance for all dictionary related issues and strategies. Collaborate with global Otsuka affiliates to manage the up-versioning and...

Job Title: Maintenance Technician 3 (Residential Light Commercial) Reports To: General Manager Status: Full-time Category: Maintenance Location Name: Gordon's of Service Experts Location Address: 12354 S. Sunnylane Road, Oklahoma City, OK 73160 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Summary Job Summary Under general supervision, performs precision tune-ups and maintenance on HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities:...

Otsuka's internship program, Intern the Otsuka Way (InTOW), offers students a unique opportunity to gain hands-on experience and develop critical skills while contributing to meaningful projects. Interns will work alongside experienced professionals, learn about the complexities of the pharmaceutical industry, and gain insights into potential career paths. By combining practical experience with professional development, our program prepares interns for future success. Our internship program also includes instructor-led trainings, a leadership engagement series, as well as insightful lunch and learns. Application Deadline: Candidates are encouraged to apply within 10 business days of the posting date. The position may remain open past this window until a suitable candidate is selected. Interviews and offers: February through March 2026. Duration of internship: June 1, 2026, through August 10, 2026. Job Description ? The Data Governance & Data Integrity...

Position Overview The Principal Data/AI Engineer helps drive the technical strategy and architecture of enterprise-scale data and AI platforms that power mission-critical data products, analytics, and AI-driven solutions. In this role, you will operate as a technical expert in planning, designing, developing, and debugging new and existing data pipelines. You will advocate for data and AI engineering best practices, including idempotent modular pipeline design, version control, automated testing, CI/CD, IaaS, data quality checks and observability. You will help mentor junior engineers through design guidance, code reviews, pairing, and enabling Agile frameworks to promote iterative delivery and continuous improvement. Company Overview The work we do at FUJIFILM Biotechnologies has never been more important-and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven...

The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will lead the development and execution of a global strategy for integrating and leveraging data-driven insights across multiple Global Medical Affairs (GMA) functions. This role will be responsible for managing the Manager, Medical Analytics and is pivotal in shaping how GMA uses analytics to optimize performance, enhance decision-making, and deliver measurable impact across therapeutic areas. The Director, Medical Excellence & Operations (ME&O) Insights & Analytics will report to the Senior Director, Medical Affairs Solutions & Analytics and will leverage strategic vision, operational excellence, and expertise in data integration to drive innovation and efficiency across functions such as Medical Information, Field Medical, Medical Strategy, and Medical Education. Preferred therapeutic experience includes Nephrology, Central Nervous System (CNS), and rare disease. Key...

Position Overview The Principal Data/AI Engineer helps drive the technical strategy and architecture of enterprise-scale data and AI platforms that power mission-critical data products, analytics, and AI-driven solutions. In this role, you will operate as a technical expert in planning, designing, developing, and debugging new and existing data pipelines. You will advocate for data and AI engineering best practices, including idempotent modular pipeline design, version control, automated testing, CI/CD, IaaS, data quality checks and observability. You will help mentor junior engineers through design guidance, code reviews, pairing, and enabling Agile frameworks to promote iterative delivery and continuous improvement. Company Overview The work we do at FUJIFILM Biotechnologies has never been more important-and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven...

Position Description & Qualifications Are you a Subcontractor Superintendent looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting the United States Army Corps of Engineers (USACE) at Pituffik SB, Greenland (formerly known as Thule Air Base). Serco will support USACE in renovating the Power Building (J-Plant) and providing it with High Altitude Electro Magnetic Pules (HEMP) protective measures. As our Subcontractor Superintendent, you will be responsible for planning, organizing, and managing sub-contractors in the accomplishment of on-site constructing and testing activities. In this role, you will: Manage sub-contractors in developing and monitoring project plans including schedule and cost estimates. Ensure project output deliverables or CDRLs are delivered on schedule and within funding. Establish milestones and monitor adherence to project/program plan,...

Otsuka's internship program, Intern the Otsuka Way (InTOW), offers students a unique opportunity to gain hands-on experience and develop critical skills while contributing to meaningful projects. Interns will work alongside experienced professionals, learn about the complexities of the pharmaceutical industry, and gain insights into potential career paths. By combining practical experience with professional development, our program prepares interns for future success. Our internship program also includes instructor led trainings, a leadership engagement series, as well as insightful lunch and learns. Application Deadline: Candidates are encouraged to apply within 10 business days of the posting date. The position may remain open past this window until a suitable candidate is selected. Interviews and offers: February through March 2026. Duration of internship: June 1, 2026, through August 10, 2026. Job Description The Global Medical Affairs Rare Diseases Intern...

Position Description & Qualifications Do you have a passion for health and fitness? Join our team and transform Soldier performance and readiness as part of the Army's elite Holistic Health and Fitness (H2F) program. The Strength and Conditioning Coach (SCC) is a pivotal member of the H2F Performance Teams, dedicated to developing, implementing, and overseeing strength and conditioning programs that enhance physical performance and reduce the risk of musculoskeletal (MSK) injuries within Brigade (BDE), Battalion (BN), and Company levels. East Region Locations: Fort Bragg, NC Fort Jackson, SC Fort Stewart, GA Fort Benning, GA Fort Campbell, KY Joint Base Langley-Eustis, VA Fort Drum, NY In this role you will: Design and administer strength and conditioning training programs compliant with NSCA CSCS or CSCCa SCCC standards. Ensure program quality assurance by adhering to guidelines set by the Army Brigade...

Position Description & Qualifications Do you have a passion for health and fitness? Join our team and transform Soldier performance and readiness as part of the Army's elite Holistic Health and Fitness (H2F) program. The Strength and Conditioning Coach (SCC) is a pivotal member of the H2F Performance Teams, dedicated to developing, implementing, and overseeing strength and conditioning programs that enhance physical performance and reduce the risk of musculoskeletal (MSK) injuries within Brigade (BDE), Battalion (BN), and Company levels. West Region Locations: Fort Bliss, TX Fort Carson, CO Joint Base Lewis-McChord, WA Fort Irwin, CA Schofield Barracks, HI In this role you will: Design and administer strength and conditioning training programs compliant with NSCA CSCS or CSCCa SCCC standards. Ensure program quality assurance by adhering to guidelines set by the Army Brigade Program Director (BDE PD) and maintaining...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY's people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of audit, tax, transaction, and consulting services. We strive to help all our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought,...